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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...we got your grievance. We will reply within 30 days. The people who decide grievances are health care professionals. They report to the CareSource PASSE medical director. They are not...
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Contact Us
https://www.caresource.com/providers/contact-us/...Friday, 8 a.m. to 5 p.m. CT Medical Prior Authorization 1-833-230-2100 Monday through Friday, 8 a.m. to 5 p.m. CT Fax: 844-542-2608 Home and Community Support Services (HCBS), Waiver Services...
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Administrative Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/administrative-policies/...Community and Employment Support Waiver Services: Unable to Provide for Member's Identified Needs Continuity of Care Court Mandated Health Services Credentialing of Opioid Use Disorder Providers Cystic Fibrosis Testing D...
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Medical Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/medical-policies/These medical policies apply to the CareSource plan. Medical policies offer guidance on determination of medical necessity and appropriateness of care for approved benefits. Benefit determinations and coverage decisions are...
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Terms and Conditions
https://www.caresource.com/about-us/legal/terms-and-conditions/Website Terms of Use and Privacy Policy By accessing, viewing, or using the material on www.caresource.com, you accept and agree to the following Terms of Use. Information You Give Us...
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Accessibility and 508 Compliance
https://www.caresource.com/about-us/legal/accessibility-for-people-with-disabilities-and-compliance-with-section-508/...and their choice must be given primary consideration. CareSource will make every effort to pro-actively assess communication needs as well as providing coverage and access to care to ensure equitable...
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Behavioral Health
https://www.caresource.com/behavioral-health/...well-known screening tools, as well as decision support Screening, Brief Intervention and Referral to Treatment (SBIRT) Training Antipsychotic Medication Use in Children and Adolescents Major Depressive Disorder Opioid Tool Kit...
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2025 DSNP Extended Benefits
https://www.caresource.com/plans/dsnp/2025-extended-benefits/...skilled nursing stay. Advanced Care Planning Support with decisions about future health care events. Translation and Interpreter Services Communicate easily with your providers and Member Services. CareSource24® Nurse Advice Line...
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Forms
https://www.caresource.com/members/tools-resources/forms/We want you to easily find the forms you need for your CareSource plan. Listed below are all the forms you may need as a CareSource member. To see the...
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Tools & Resources
https://www.caresource.com/producers/tools-resources/...& Services Need to see more detailed plan benefit information? Go here. Get More Information Broker Service Department Broker Service Department Our support team is here for you. Broker Services...
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