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CareSource Mobile App
https://www.caresource.com/members/tools-resources/caresource-mobile-app/...more! Download it Today! The mobile app is available for iPhone and Android systems. Get it through the Apple App Store or Google Play. *iPhone is a registered trademark of...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...required. You can find the phone number of your PCP on your CareSource member ID card. If you receive emergency care from an out of network provider or urgent care...
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General Plan Information
https://www.caresource.com/plans/marketplace/plan-documents/general-plan-information/...27699-1201 Phone: 1-855-408-1212 Fax: 919-807-6865 https://www.ncdoi.gov/consumers/health-insurance/health-claim-denied/request-external-review To request an expedited review for urgent circumstances, select the “Request for Expedited Review” option in the External Review Request Form. Out-of-Network Liability and...
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Staying Safe From Infections
https://www.caresource.com/members/education/preventive-care/staying-safe-from-infections/...Teladoc provider by phone or video from anywhere. Use Teladoc for help with: Cold and flu, Sore throat, Sinuses, Pink eye, And more! CareSource24® Nurse Advice Line Use this 24/7...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/...and language interpreters as well as over-the phone (OPI) and video remote interpreting (VRI) when appropriate, for medical appointments outside of the surgical, hospital or emergency room setting*. These services...
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Primary Care Provider Roles & Responsibility
https://www.caresource.com/providers/education/patient-care/pcp-roles-responsibilities/...needs and taking appropriate action Providing phone coverage for handling patients’ calls 24/7 Following all referral and prior authorization policies and procedures as outlined in the Provider Manual Complying with...
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FAQs
https://www.caresource.com/members/education/faqs/...PCSP is an overall plan of care. It includes: What you need: CareSource PASSE phone numbers. Emergency phone numbers. List of people on your Person-Centered Team (PCT). What you and...
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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...Coverage, Schedule of Benefits and Evidence of Coverage (your contract with CareSource). The back of your ID card contains important phone numbers including our vision and fitness benefit partners. Use...
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Mental Health And Wellness
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/mental-health-and-wellness/...phone number on the back of your ID card to talk with a registered nurse. We are here 24 hours a day, 7 days a week, 365 days a year....
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Update Practice Information
https://www.caresource.com/providers/provider-portal/update-practice-information/...2 NPI Tax ID Please be sure your office address, phone, fax, etc. are up to date in the National Plan & Provider Enumeration System or NPPES. Pharmacy benefit managers...
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