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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...through the Arkansas Department of Human Services Division of Medical Services. Address: P. O. Box 1437 Slot S-418 Little Rock, AR 72203-1437 Phone: 501-682-8292 (TTY/TDD: 711) Fax: 501-682-1197 Member Services:...
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FAQs
https://www.caresource.com/providers/education/faqs/...information that CareSource has on file for the member. By phone: Call 1-855-202-1058 and follow the menu prompts. How do I submit Coordination of Benefits? Coordination of Benefits (COB) claims...
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...it. We will give you an answer within 30 calendar days once we get your appeal. You can file an appeal by phone or in writing. What must your appeal...
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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...important phone numbers including our dental and vision benefit partners. Use Your Benefits Find and use an in-network Primary Care Provider (PCP) Use our Find A Doctor tool. You can...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...a back-up physician to be triaged for care. It is not acceptable to use a phone message that does not provide access to you or your back-up physician and only...
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COVID-19 Information and Resources
https://www.caresource.com/providers/tools-resources/covid-19-provider-resource-center/The Public Health Emergency (PHE) for COVID-19 has ended. Services like vaccines, treatment, and testing are still available. Some rules changed, stopped, or started again. CareSource continues to watch COVID-19...
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Provider Disputes or Appeals
https://www.caresource.com/providers/provider-portal/appeals/...Fax: 937-531-2398 Phone: 1-833-230-2101 Phone for Expedited Appeals: 1-800-488-0134 Mail: CareSource Attn: Grievance & Appeals Department P.O. Box 2008 Dayton, OH 45401 Expediting Clinical Appeals Per OAC 5160-26-08.4, CareSource shall...
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Tobacco-Free Youth
https://www.caresource.com/members/education/smoking-cessation/tobacco-free-youth/...ways to quit. You will also have access to a supportive online community. Do you speak another language? Explore Quit Line phone numbers for the languages below: Español [Spanish] –...
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Pharmacy Residency Program
https://www.caresource.com/providers/education/patient-care/pharmacy/pharmacy-community-programs/pharmacy-residency-program/...for state pharmacist licensure Provide letters of recommendation upon request Provide curriculum vitae Provide official university transcript from school of pharmacy Participate in a preliminary telephone interview Participate in an...
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COVID-19 Information and Resources
https://www.caresource.com/members/tools-resources/covid19/...smartphone, computer or an app. You can also get physical, occupational or speech therapy care at home. You’ll need to use a video call. You can use your smartphone, computer...
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