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Training
https://www.caresource.com/producers/training/...Operations Guide Review this overview for the Marketplace enrollee and member payment process, invoices and grace periods. Read the Revenue Cycle Guide Medicare Online Enrollment Guide Medicare Online Enrollment Guide...
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COVID-19 Updates
https://www.caresource.com/providers/tools-resources/updates-announcements/covid-19-updates/...Administration Fee Bonus Payment 06/23/2021 Expired COVID-19: Vaccination Temporary Payment Policy Update 06/18/2021 Active COVID-19: Vaccine Administration Fee Increase 06/14/2021 Expired COVID-19: Temporary Change to PAs for Transition to Post-Acute...
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Fraud, Waste, Abuse & Overpayment
https://www.caresource.com/members/tools-resources/fraud-waste-abuse-overpayment/...paying for care that is not needed. Please report it in one of these ways: Call 1-833-230-2005 (TDD/TTY: 711). Select the menu choice to report fraud. Fill out the Fraud,...
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My CareSource
https://www.caresource.com/members/my-caresource-account/...ID card Find a doctor Make a payment Check claims And more The CareSource mobile app is available for both iPhone and Android systems. Get it free through the Apple...
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Behavioral Health Carve-In
https://www.caresource.com/providers/education/patient-care/behavioral-health-carve-in/...Provider Portal Submit claims, check claims status, check for known claims processing issues in the Claims Payment Systemic Errors (CPSE) report, review member eligibility, and view payment information. Visit the...
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Gold Plans
https://www.caresource.com/plans/marketplace/plan-documents/gold-plans/...CareSource. It allows you to quickly look up information such as how to contact us, how to request an ID card and how to pay your bill. Select your state...
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Utilization Management
https://www.caresource.com/providers/education/patient-care/utilization-management/...CareSource complies with all Center of Medicare and Medicaid Services (CMS) payment policies and National Coverage Determinations (NCDs). In the absence of a NCD, CareSource follows the applicable Local Coverage...
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Forms
https://www.caresource.com/providers/tools-resources/forms/...Form Mail your refund check, this form and any other required documentation to HAP CareSource. Overpayment Recovery Form Submit this form to offset overpaid claims against a future payment. Itemized...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/Our Quality Improvement (QI) Program is designed to ensure the organization delivers on all aspects of care delivery for beneficiaries based on their unique needs. We monitor, analyze and identify...
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Prior Authorization
https://www.caresource.com/plans/medicaid/benefits-services/prior-authorization/...pays an office copay. The ENT suggests a sinus surgery for her. Before the surgery, the ENT office must get prior approval from HAP CareSource to make sure the service...
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