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MUSCULOSKELETAL AND CARDIAC SURGICAL PROCEDURES
https://www.caresource.com/providers/tools-resources/health-partner-policies/surgical-procedures/...by calling their Provider Relations team at the number listed below, or by emailing providersupport@turningpoint-healthcare.com. Local Phone Toll Free Phone Local Fax Toll Free Fax Ohio Providers (380) 203-2125 (855)...
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...appeal. Information you want to attach. A phone number where we can reach you. Who can help you file your appeal? Your care coordinator or Member Services can help you...
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General Plan Information
https://www.caresource.com/plans/marketplace/plan-documents/general-plan-information/...a.m. and 7 p.m., Eastern Time. The telephone number is on your ID card. If you request a premium refund, it will be sent to you within 30 days. If...
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FAQs
https://www.caresource.com/members/education/faqs/...will take place on the phone. Your care coordinator will work with you to schedule visits at the time and place that is easiest for you. What services does CareSource...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...a day, 7 days a week, 365 days a year. The phone number is on your ID card. Our nurses can help you: Decide when self-care, a doctor visit or...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...1947 Dayton, OH 45401 Call Member Services to file a grievance by phone. Call us to set up a meeting to talk about the grievance in person. Additional Help If...
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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...CareSource). The back of your ID card contains important phone numbers including our dental and vision benefit partners. Use Your Benefits Find and use an in-network Primary Care Provider (PCP)...
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Contact Us
https://www.caresource.com/members/contact-us/...care can be confusing. We want to make it easy to work with us, whether online or over the phone. That’s Health Care with Heart®! Welcome CareSource Members! CareSource marketplace...
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COVID-19 Information and Resources
https://www.caresource.com/providers/tools-resources/covid-19-provider-resource-center/The Public Health Emergency (PHE) for COVID-19 has ended. Services like vaccines, treatment, and testing are still available. Some rules changed, stopped, or started again. CareSource continues to watch COVID-19...
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Fraud, Waste & Abuse
https://www.caresource.com/providers/education/fraud-waste-abuse/...send a member ID number, social security number or any health information. Please use the form or phone number above. This can help protect your privacy. You may also report...
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