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Prior Authorization
https://www.caresource.com/providers/provider-portal/prior-authorization/...a representative will be in contact. This email is only for assistance and questions regarding prior authorizations within the Provider Portal. Phone 1-833-230-2101 Fax 1-844-676-0372 Sick Newborn Fax 1-937-396-3499 Mail...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...1947 Dayton, OH 45401 Call Member Services to file a grievance by phone. Call us to set up a meeting to talk about the grievance in person. Additional Help If...
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Contact Us
https://www.caresource.com/members/contact-us/...nutrition and wellness, and more! Health care can be confusing. We want to make it easy to work with us, whether online or over the phone. That’s Health Care with...
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...it. We will give you an answer within 30 calendar days once we get your appeal. You can file an appeal by phone or in writing. What must your appeal...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...a back-up physician to be triaged for care. It is not acceptable to use a phone message that does not provide access to you or your back-up physician and only...
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COVID-19 Information and Resources
https://www.caresource.com/providers/tools-resources/covid-19-provider-resource-center/The Public Health Emergency (PHE) for COVID-19 has ended. Services like vaccines, treatment, and testing are still available. Some rules changed, stopped, or started again. CareSource continues to watch COVID-19...
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Provider Disputes or Appeals
https://www.caresource.com/providers/provider-portal/appeals/...necessity. Written notice will not be provided if the dispute was resolved with an initial phone call or person-to-person contact. Extending a Dispute If additional time to resolve a claim...
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MUSCULOSKELETAL AND CARDIAC SURGICAL PROCEDURES
https://www.caresource.com/providers/tools-resources/health-partner-policies/surgical-procedures/...by calling their Provider Relations team at the number listed below, or by emailing providersupport@turningpoint-healthcare.com. Local Phone Toll Free Phone Local Fax Toll Free Fax Ohio Providers (380) 203-2125 (855)...
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CareSource Mobile App
https://www.caresource.com/members/tools-resources/caresource-mobile-app/...more! Download it Today! The mobile app is available for iPhone and Android systems. Get it through the Apple App Store or Google Play. *iPhone is a registered trademark of...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...required. You can find the phone number of your PCP on your CareSource member ID card. If you receive emergency care from an out of network provider or urgent care...
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