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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...was made regarding your medical care. You have the right to file a grievance when: You cannot get a timely appointment with a provider. You think the provider’s office staff...
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Teladoc
https://www.caresource.com/members/tools-resources/where-to-get-care/teladoc/...– 8 p.m. Your 24/7/365 On-Demand Telehealth Services Provider Can’t get in to see your primary care provider (PCP) or behavioral health provider quickly enough? Thinking of going to the...
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Caregiver Tools
https://www.caresource.com/members/tools-resources/caregiver-resources/caregiver-tools/...Doctor/Provider Use this online tool to find doctors and other providers in the CareSource Network. Find a Doctor/Provider Find a Pharmacy Use this tool to find pharmacies near you. Go...
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Find A Doctor
https://www.caresource.com/members/tools-resources/find-a-doctor/...a Doctor/Provider Find a Doctor/Provider Find a Doctor/Provider Find a Doctor/Provider Find a Doctor/Provider Find a Doctor/Provider Find a Doctor/Provider Find a Doctor/Provider Find a Doctor/Provider Ready to use your...
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Why Choosing a PCP is Important
https://www.caresource.com/members/tools-resources/why-choosing-a-pcp-is-important/...of providers: Family practice providers: Providers who care for children and adults of all ages and may include obstetrics and minor surgery. Nurse practitioners (NP) and physician assistants (PA):Providers who...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...works, you may file a grievance. For example, you may be unhappy because: You cannot get a timely appointment with a provider. You think the provider’s office staff did not...
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Staying Safe From Infections
https://www.caresource.com/members/education/preventive-care/staying-safe-from-infections/...services that can help keep your family healthy. These are at no cost to you! Check them out below: Find a Doctor Tool Looking for a primary care provider (PCP)?...
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Depression Toolkit
https://www.caresource.com/providers/education/patient-care/behavioral-health/depression-toolkit/...to empower both primary care and behavioral health providers in everyday practice to address members’ unmet needs. This toolkit provides downloadable resources and practical tools that you can use in...
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Quality Improvement Program
https://www.caresource.com/members/tools-resources/quality-improvement/qip/...the benefit of communities. The CareSource Indiana Quality Management and Improvement Program includes both health and non-health services and is revised as needed to quickly respond to member needs, provider...
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Health Care Terms
https://www.caresource.com/members/education/health-care-terms/...The service must be medically necessary for your care. Your provider will take care of this for you. Psychiatric Diagnostic Evaluation A mental health provider looks at you and your...
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