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Past Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/past/...Lab Code Policy 04/10/12 Reminder to Submit Appropriate Provider ID Numbers on 5010 Claims 04/06/12 Providers Who Administer Synagis® (palivizumab) 04/05/12 A Quick Reference Guide: Improving the Patient Experience 04/04/12...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/...the 24-Hour Nurse Advice Line toll-free number located on their ID cards 24 hours a day, 7 days a week, 365 days a year. Interpreter Services CareSource offers onsite sign...
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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...24-Hour Nurse Advice Line. No-cost, 24-hour telehealth care providers through Teladoc®. No-cost telehealth mental health and substance use disorder counseling through Teladoc, 7 a.m. to 9 p.m. Eastern Time, 7...
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Welcome
https://www.caresource.com/providers/welcome/Welcome to CareSource PASSE Our mission is: Putting Members First, Pursuing Better Health Care. Together we can make a lasting difference in the lives of those we serve by improving...
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Forms
https://www.caresource.com/providers/tools-resources/forms/...PASSE Common Roster Template This form should be completed by large facilities needing to add a large number of providers. Providers may attach the completed form to their New Health...
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Telehealth
https://www.caresource.com/members/tools-resources/where-to-get-care/telehealth/Telehealth uses your phone, computer, or tablet to speak to a provider. It removes the stress of needing transportation to and from the provider’s office. You can talk to a...
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Rights & Responsibilities
https://www.caresource.com/plans/medicaid/plan-documents/rights-responsibilities/Member Rights As a member of CareSource you have the following rights: To get information about CareSource, its services, providers, and member rights and duties. To get all services that...
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Check Eligibility
https://www.caresource.com/providers/provider-portal/check-eligibility/...with traditional Medicare Providers need to confirm the CareSource MyCare Ohio member’s option for Medicare coverage. Important Tools Provider Portal Member ID Card You can easily verify member eligibility by...
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Contact Us
https://www.caresource.com/members/contact-us/...the number below and on your CareSource ID card. This is a free service. We can read the information aloud for you, in English or in your primary language. We...
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...All internal appeal requests must have: The covered person’s name and ID number as shown on the ID card The provider’s name The date of the medical service The reason...
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