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Medical Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/medical-policies/...and the treating provider may not proceed with that service or supply after receiving a denial from CareSource for the requested non-covered service. Existing clinical policies are regularly reviewed and...
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Provider Manual
https://www.caresource.com/providers/tools-resources/provider-manual/...a link between your office and CareSource. It provides important information on topics such as covered services, services that require prior authorization, claim submission, and more. View the Dental Provider...
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Quick Reference Materials
https://www.caresource.com/providers/tools-resources/quick-reference-materials/CareSource wants to equip you to work with our health plan to provide the best service for our members. The following materials will help familiarize you with the CareSource Ohio...
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Opioid Toolkit
https://www.caresource.com/providers/education/patient-care/behavioral-health/opioid-toolkit/...– Utilization and education Benefits Behavioral Health Covered Benefits and Services – Behavioral health covered services per market and product Provider Clinical Tools and Resources Controlled Substance Report – CareSource...
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Telehealth
https://www.caresource.com/members/tools-resources/where-to-get-care/telehealth/...Member Services: 1-844-607-2829 (TTY: 1-844-743-3333 or 711), Monday through Friday, 7 a.m. CT/8 a.m. ET to 7 p.m. CT/8 p.m. ET. Your 24/7/365 On-Demand Telehealth Services Provider Teladoc® is a...
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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...or find out how to order medication through our Mail Order service. Set Up your CareSource MyLife Personal Online Account. Visit MyLife.CareSource.com and click Create Account to get started. Follow...
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Care And Disease Management
https://www.caresource.com/providers/education/patient-care/care-management-disease-management/CareSource® offers care coordination that can provide a broad spectrum of educational and follow-up services for your patients. You can access care plans online through the provider portal to easily...
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MUSCULOSKELETAL AND CARDIAC SURGICAL PROCEDURES
https://www.caresource.com/providers/tools-resources/health-partner-policies/surgical-procedures/...standardized rules. The review will include evaluation of services for being experimental and/or investigative, as well as clinical appropriateness based upon patient demographic information. Providers may also request copies of...
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Understanding Your Costs
https://www.caresource.com/members/tools-resources/understanding-your-costs/...Services if you need help. Member Services can help answer questions about your EOB or claims. Call Member Services or Care Management if you need help. Member Services can help...
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Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/...Pharmacy Policy Updates December 2025 12/01/2025 Transition to EyeMed for Routine Vision Services 11/10/2025 Important Reminder: Coordination of Benefits 11/03/2025 Ohio Medicaid Open Enrollment 11/03/2025 Avalon Q2 2025 Quarterly Policy...
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