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Rights & Responsibilities
https://www.caresource.com/plans/medicaid/plan-documents/rights-responsibilities/...for covered services provided to you for which DCH or CareSource does not pay the provider that gives the services. To not be held liable for payments of covered services...
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Medication Therapy Management
https://www.caresource.com/members/tools-resources/find-my-prescriptions/medication-therapy-management/...program. You can also call Member Services to learn more. Questions? Call Member Services at 1-800-488-0134 (TTY: 711). We are open Monday through Friday, 7 a.m. to 8 p.m. Looking...
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Medicaid
https://www.caresource.com/plans/medicaid/...Services (JFS) office. 2 Want to learn more about the benefits and services CareSource members receive? Call us at 1-800-488-0134. We want to hear from you 3 If you get...
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Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/...What You Need to Know 01/14/2026 December 2025 Policy Updates – REVISION 01/08/2026 January 7, 2026 Policy Updates 01/07/2026 Home Health Services & Private Duty Nursing Services for Greater than...
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Renew Your Benefits
https://www.caresource.com/members/tools-resources/renew-benefits/...Job and Family Services for questions or assistance with NET services. Member Services: 1-855-475-3163 (TTY: 1-833-711-4711 or 711), 8 a.m. – 8 p.m., Monday – Friday Redeterminations We want you...
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Archived Medical Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/medical-policies/archived/...Services Adult Developmental Day Treatment Services Adult Developmental Day Treatment Services Airway Clearance Devices Applied Behavior Analysis for Autism Spectrum Disorder Applied Behavior Analysis for Autism Spectrum Disorder Applied Behavior...
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COVID-19 Information and Resources
https://www.caresource.com/members/tools-resources/covid19/...Health Michigan Department of Health and Human Services Ohio Department of Health West Virginia Department of Health & Human Resources North Carolina Department of Health and Human Services Additional CDC...
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Provider Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/...provider policies. Some benefit management services are provided on behalf of CareSource. Please reference applicable policies from our delegated service providers. Lab Policies Musculoskeletal and Cardiac Surgical Policies CareSource maintains...
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State Hearing and External Review
https://www.caresource.com/members/tools-resources/grievance-appeal/state-hearing-external-review/...in your first language. We can also help you if you have issues seeing or hearing. Please also read your member handbook to learn more about your rights. Member Services:...
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Behavioral Health Carve-In
https://www.caresource.com/providers/education/patient-care/behavioral-health-carve-in/...MyCare and Medicaid Specialized Recovery Services (SRS) Benefit Grid – Use this benefit grid to understand the covered services for Specialized Recovery Services (SRS) Program [1915(i)]. The SRS program is...
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