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Electronic Visit Verification
https://www.caresource.com/providers/education/patient-care/electronic-visit-verification/...following information: Date of service Location of service Individual providing service Type of service Individual receiving service Time the service begins and ends What is EVV? Electronic Visit Verification (EVV)...
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Laboratory
https://www.caresource.com/providers/education/patient-care/laboratory/...testing services for our members. Laboratory service providers can access the following tools to help them provide efficient and quality care. Policies Laboratory services reported on claims will be reviewed...
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Claims
https://www.caresource.com/providers/provider-portal/claims/...list of valid service codes. You will use this paper claim process until you can log in to the provider portal and access your service plan. To ensure that we...
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Contact Us
https://www.caresource.com/members/contact-us/...transfer you to the hotline, if you want to remain anonymous. Member Services Member Services: 1-833-230-2099 (TTY: 711), 7 a.m. to 7 p.m. ET, Monday through Friday. Member Services is...
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Health Care Terms
https://www.caresource.com/members/education/health-care-terms/...and teach you skills to reach your goals. ACT lets you have flexibility with when and where you get services. Behavioral Health Care Coordination Services This no-cost service pairs you...
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Plan Documents
https://www.caresource.com/plans/marketplace/plan-documents/...covered services, the health care services that are not covered by the plan, and the annual deductible, copayments, and coinsurance you must pay when you receive covered services. Select your...
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Fraud, Waste & Abuse
https://www.caresource.com/providers/education/fraud-waste-abuse/...the same service Intentionally using improper medical coding to receive a higher rate of reimbursement Billing for services not provided Scheduling more frequent return visits than are needed Unbundling services...
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Reimbursement Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/reimbursement-policies/...actual services provided to a member and will be determined when the claim is received for processing. Providers and their office staff are encouraged to use self-service channels to verify...
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Health Care Links
https://www.caresource.com/members/education/health-care-links/...of Health & Human Services Sickle Cell CDC Sickle Cell (Children) American Academy of Pediatrics Women: Get Your Well-Woman Visit Every Year US Department of Health & Human Services Behavioral...
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Administrative Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/administrative-policies/...and experimental services. These administrative policies apply to the HAP CareSource™ plan. Administrative policies offer guidance on determination of medical necessity, investigation and experimental services. The policies below are in...
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