...review. You can get these on the Forms page or by calling Member Services to ask for printed copies. What is a Grievance? A grievance is an official verbal or...

...We will think about all fair requests. We must say “yes” if you tell us you would be in danger if we do not. Ask us to limit what we...

...We will think about all fair requests. We must say “yes” if you tell us you would be in danger if we do not. Ask us to limit what we...

...would be in danger if we do not. Ask us to limit what we use or share You can ask us not to use or share certain health information for...

...must say “yes” if you tell us you would be in danger if we do not. Ask us to limit what we use or share You can ask us not...

...medical condition before we will cover the drug your physician initially prescribed. 2022 Step Therapy Criteria (Updated 12/01/2022) What Are My Options Can I receive coverage for drugs not on...

...contracting process and what to expect along the way. Visit the Contracting page to get started. Review our convenient Contracting Checklist for easy reference to what information and documentation you’ll...

...promote healthy outcomes for HAP CareSource members: To help patients engage their health care provider in these conversations and empower them to ask questions about what tests and procedures are...

...for caregivers to manage and care for loved ones. Talk to us about what’s covered in your loved one’s plan. Get the health information you need for your loved one....

...within 120 calendar days from the date of your internal appeal letter. Office of Administrative Law Proceedings 402 W. Washington St., Room E034 Indianapolis, IN 46204-2273 What to Expect at...