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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...a top performing health plan nationally. Performance goals are determined and aligned with national benchmarks where available. The goals and objectives of the program are: National Committee for Quality Assurance...
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Utilization Management
https://www.caresource.com/providers/education/patient-care/utilization-management/...different medical review policies, CareSource will apply the LCDs of the contractor in the area where the member resides. It is the policy of CareSource to utilize MCG as our...
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Transportation
https://www.caresource.com/plans/medicaid/benefits-services/additional-services/transportation/...you use a walker or wheelchair, need to meet at a back entrance, or do not have a phone where the driver can reach you. This will help us better...
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Understanding Your Costs
https://www.caresource.com/members/tools-resources/understanding-your-costs/...met. Your costs can change based on where you get care or the type of provider you use. Generally, your costs will be lower for care from your PCP, higher...
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Health Care Terms
https://www.caresource.com/members/education/health-care-terms/...and teach you skills to reach your goals. ACT lets you have flexibility with when and where you get services. Behavioral Health Care Coordination Services This no-cost service pairs you...
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Eric Van Allen, President, Arkansas Market – CareSource PASSE™
https://www.caresource.com/about-us/executive-leadership/eric-van-allen-president-arkansas-market-caresource-passe/...behavioral, developmental or intellectual disabilities. Eric previously served as vice president of business development for CareSource, where he led efforts for statewide managed care programs and built a pipeline of...
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Steve Smitherman, Regional President
https://www.caresource.com/about-us/executive-leadership/steve-smitherman-president-midwest/Steve Smitherman is a Regional President at CareSource, where he oversees health plans across Indiana, Arkansas, Michigan and Kentucky/West Virginia. With over 20 years of Medicaid and commercial health plan...
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Additional Services
https://www.caresource.com/plans/mycare-snp/benefits-services/additional-services/...and where to get care. Telehealth Use your phone, tablet or computer to talk to a provider from wherever you are. There is no cost to you and there is...
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Medicare Prescription Payment Plan
https://www.caresource.com/plans/dsnp/pharmacy/drug-cost-help/mppp/...you have an urgent prescription and you paid for it before you were accepted into the program, there is a process where we can reimburse you for the cost sharing...
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CareSource Compliance Snapshot
https://www.caresource.com/about-us/legal/corporate-compliance/vendor-compliance/caresource-compliance-snapshot/...Compliance Plan, identify one area of your work where you can apply these concepts each day. That will keep the culture of compliance at CareSource strong and vibrant and ensure...
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