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Provider Disputes or Appeals
https://www.caresource.com/providers/provider-portal/appeals/...questions about a dispute to a provider disagreeing with a denial. They do not include inquiries that come through ODM’s Provider Web portal (HealthTrack). Provider disputes do include provider disagreements...
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Past Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/past/...Medicaid (ODM) Next Generation Program - Provider Updates for October 1 Launch 09/06/2022 Policy Updates September 2022 09/01/2022 CLIA-Waived Tests Update 08/22/2022 BH Provider Service Resolution Process Summary 08/19/2022 Provider...
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Training & Events
https://www.caresource.com/providers/education/training-events/...address and password when accessing the Provider Portal. Provider Education Series CareSource has created a custom library of training and resources on topics important to health care providers. Trainings are...
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General Plan Information
https://www.caresource.com/plans/marketplace/plan-documents/general-plan-information/...services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers can bill you is your plan’s in-network cost-sharing...
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Become a Participating Provider
https://www.caresource.com/providers/education/become-caresource-provider/...the provider portal to make any demographic changes. To do this, please log into the provider portal and click the “Provider Maintenance” option from the “Provider” menu. For further instructions,...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...revised with the input from a medical director of like specialty and then reviewed/approved by the Market Provider Advisory Committee and the Enterprise Provider Advisory Committee. To ensure consistent application...
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Claims
https://www.caresource.com/providers/provider-portal/claims/...the provider to have 120-day provider agreement. Providers cannot have more than one 120-day provider agreement. If a provider who is not active in ODM’s PNM system or is not...
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Claim Rejection Notifications
https://www.caresource.com/providers/provider-portal/claims/claim-rejection-notifications/...provider may contact CareSource Provider Services at 1-833-230-2100 to resolve this issue. Error Number: 128 Error Description: Submitted Provider Tax ID not in Facets How to Fix: The provider is...
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Primary Care Provider Roles & Responsibility
https://www.caresource.com/providers/education/patient-care/pcp-roles-responsibilities/...provide additional health options to the member for self-care or care from community partners. In addition, providers are expected to administer patient care in a culturally competent manner. Resources are...
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Forms
https://www.caresource.com/providers/tools-resources/forms/...PASSE Common Roster Template This form should be completed by large facilities needing to add a large number of providers. Providers may attach the completed form to their New Health...
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