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FAQs
https://www.caresource.com/providers/education/faqs/...remember it? The primary user cannot reset his or her password. For assistance resetting your password, please contact Health Partner Services at 1-855-202-1058. How can I add additional users? After...
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COVID-19 Information and Resources
https://www.caresource.com/providers/tools-resources/covid-19-provider-resource-center/The Public Health Emergency (PHE) for COVID-19 has ended. Services like vaccines, treatment, and testing are still available. Some rules changed, stopped, or started again. CareSource continues to watch COVID-19...
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COVID-19 Information and Resources
https://www.caresource.com/members/tools-resources/covid19/...Health Michigan Department of Health and Human Services Ohio Department of Health West Virginia Department of Health & Human Resources North Carolina Department of Health and Human Services Additional CDC...
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Tools & Resources
https://www.caresource.com/members/tools-resources/...Find Forms Find My Prescriptions Find My Prescriptions Learn what prescriptions and medical supplies are covered. Find Prescriptions Additional Services Additional Services You get extra benefits, just for being a...
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Benefits and Services
https://www.caresource.com/plans/marketplace/benefits-services/...Call the number on your member ID card 24 hours a day, 7 days a week. Care Management Services – CareSource offers care management services to children and adults with...
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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...go through all of the steps in the internal appeal process before you can ask for an external review. Additional Help? If you have questions about your rights or need...
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Substance Use Disorder
https://www.caresource.com/members/education/mental-health/addiction-help/...services in your area by calling the Addiction Services helpline at 1-833-674-6437. Need Help Now? Call 988 or text HOME to 741741 to reach a crisis counselor 24 hours a...
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Plan Documents
https://www.caresource.com/plans/marketplace/plan-documents/...Bank or call their Client Assistance Line at 1-800-357-6246, 24 hours a day, 7 days a week. CareSource Bronze Member Handbook The Member Handbook is a quick reference guide to...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...1947 Dayton, OH 45401 Call Member Services to file a grievance by phone. Call us to set up a meeting to talk about the grievance in person. Additional Help If...
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Claims
https://www.caresource.com/providers/provider-portal/claims/...Provider Network Management (PNM): Access information related to the PNM Portal for additional support. Visit PNM Portal Important Note: Dates for the prior authorization function have not yet been determined....
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