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Vendor Compliance FAQ
https://www.caresource.com/about-us/legal/corporate-compliance/vendor-compliance/frequently-asked-questions/The frequently asked questions below are intended to help First Tier, Downstream and Related Entities (FDR) understand and manage their compliance efforts. Please click on the expandable menus below to...
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Fraud, Waste and Abuse (FWA)
https://www.caresource.com/about-us/legal/corporate-compliance/vendor-compliance/fraud-waste-and-abuse-fwa/...Fraud) Written Report: Use the Fraud, Waste and Abuse Reporting Form on www.caresource.com or write a letter and send to: CareSource Attn: Special Investigations Unit P.O. Box 1940 Dayton, OH...
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Member Rights & Responsibilities
https://www.caresource.com/plans/marketplace/plan-documents/rights-responsibilities/...the right to: File a complaint (also called a grievance) File an appeal Ask for an external review Authorized Representative In order for CareSource to talk to your authorized representative,...
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Drug Transition Policy
https://www.caresource.com/plans/dsnp/pharmacy/drug-transition-policy/...in the first 90 days of your membership and your medication is not on our covered drug list (formulary) or coverage is limited in some way, such as prior authorization,...
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Social Media Terms of Use
https://www.caresource.com/about-us/legal/social-media-and-community-terms-of-use/...books, bingo or poker, or any other form of solicitation. Release: You acknowledge and agree that you are solely responsible for your User Content and any related content uploads, posts,...
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Part C Medical Plan Rights
https://www.caresource.com/members/tools-resources/grievance-appeal/part-c-medical-plan-rights/...one in writing. Complete the Grievance Form and send it to: CareSource P.O. Box 1947 Dayton, OH 45401-1947. Is your complaint about quality of care? You can make your complaint...
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TERMS AND CONDITIONS
https://www.caresource.com/about-mstc/legal/terms-and-conditions/...social security number). If you wish to communicate such information, please use one of our secure websites, web forms, or phone numbers/mailing addresses provided. If you choose not to provide...
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SOCIAL MEDIA TERMS OF USE
https://www.caresource.com/about-mstc/legal/social-media-terms-of-use/...“spam,” “chain letters,” “pyramid schemes,” or promote illegal activity and/or illegal contests, sweepstakes, gambling, including any online casino, sports books, bingo or poker, or any other form of solicitation. Release:...
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Grievances
https://www.caresource.com/members/tools-resources/grievance-appeal/grievance/...complaint be mailed to you. File an online complaint by filling out a complaint form. Request a complaint form and instructions for filing a written consumer complaint by contacting Ohio...
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Health Care Terms
https://www.caresource.com/members/education/health-care-terms/...Routine care like screenings and exams. You get this care to help stop a health problem from occurring. Prior Authorization Approval that may be needed before you get a service....
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