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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...Health Outcomes Survey Over and underutilization patterns and trends On an annual basis, we formally evaluate our QI program and performance metrics against set goals. Our formal results inform our...
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Fraud, Waste & Abuse
https://www.caresource.com/providers/education/fraud-waste-abuse/...send a member ID number, social security number or any health information. Please use the form or phone number above. This can help protect your privacy. You may also report...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...on our Forms page. You can also get a claim form by calling Member Services at 1-833-230-2020 (TTY: 1-833-711-4711 or 711). We are open 8 a.m. to 8 p.m. Monday...
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Part D Prescription Plan Rights
https://www.caresource.com/members/tools-resources/grievance-appeal/part-d-prescription-plan-rights/...Determination Online: Complete the Coverage Determination Request Form online. Call: Member Services Fax or Mail: Download the Coverage Determination Request Form and fax or mail it to us. Fax: 1-877-251-5896...
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Plan Documents
https://www.caresource.com/plans/marketplace/plan-documents/...Coverage and Medical Terms Forms We want you to easily find the forms you need for your CareSource marketplace plan. Visit the Forms page to find any form when you...
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Preferred Drug List
https://www.caresource.com/plans/medicaid/benefits-services/pharmacy/preferred-drug-list/...menu to launch the SUPDL. Prior authorization (PA) criteria links can be found with the associated Drug Class within this document. Note: PA Forms are on the Forms page under...
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Provider Overview
https://www.caresource.com/providers/EDUCATION SEMINARS – West Virginia Senate Bill 267 – Prior Authorizations Learn about the prior authorization changes that the West Virginia Senate Bill 267 mandates for providers and payors effective...
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Pharmacy
https://www.caresource.com/plans/medicaid/benefits-services/pharmacy/...Authorization Some prescriptions may need a prior authorization (PA). This means that a drug will need to be reviewed and approved before you can fill it. Your provider will make...
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Preferred Drug List
https://www.caresource.com/plans/caresource-passe/benefits/pharmacy/preferred-drug-list/...Authorization Changes Effective July 1, 2025 06/01/2025 Summary of Formulary/Prior Authorization Changes Effective April 1, 2025 03/01/2025 Summary of Formulary/Prior Authorization Changes Effective January 1, 2025 12/01/2024 Summary of Formulary/Prior...
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Plan Documents
https://www.caresource.com/plans/mihealthlink/plan-documents/...authorization using the Prior Authorization Request Form. If you have questions about the prior authorization process or status, please call 1-833-230-2057 (TTY: 1-833-711-4711 or 711), 8 a.m. to 8 p.m.,...
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