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Forms
https://www.caresource.com/providers/tools-resources/forms/...Form C Cardiac Agents Prior Authorization Request Form Carisoprodol Prior Authorization Request Form Compound Prior Authorization Request Form Cushing’s Syndrome Prior Authorization Request Form Cystic Fibrosis Prior Authorization Request Form...
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Pharmacy
https://www.caresource.com/providers/education/patient-care/pharmacy/...Please specify if you believe the request is urgent. Prior Authorization Forms Pharmacy Prior Authorization Request Form Specialty Pharmacy Prior Authorization Form Synagis Prior Authorization Form Hepatitis C Prior Authorization...
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Past Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/past/...Care Transition Programs 04/02/12 New Abbott Diabetes Care Program 03/23/12 Updated Timely Filing Rules 03/15/12 New Diabetic Supplier – Abbott Laboratories 02/14/12 Provider/Group Change Request Form Updated 02/03/12 Individual Claim...
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Forms
https://www.caresource.com/members/tools-resources/forms/...you can request a coverage determination by completing this form. Coverage Redetermination Request Form online or hard copy If you are unsatisfied with the outcome of a coverage determination request,...
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Provider Disputes or Appeals
https://www.caresource.com/providers/provider-portal/appeals/...(AOR) form. The AOR form is available on our Forms page. Please note, an AOR form or equivalent is required if the appeal is submitted by anyone other than the...
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Update Practice Information
https://www.caresource.com/providers/provider-portal/update-practice-information/...Change Form. Once complete, email the form to providernetwork@hap.org with the subject line: Provider Change Form. In the body of the email, be sure to include: Type 1 NPI Type...
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General Plan Information
https://www.caresource.com/plans/marketplace/plan-documents/general-plan-information/...27699-1201 Phone: 1-855-408-1212 Fax: 919-807-6865 https://www.ncdoi.gov/consumers/health-insurance/health-claim-denied/request-external-review To request an expedited review for urgent circumstances, select the “Request for Expedited Review” option in the External Review Request Form. Out-of-Network Liability and...
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Prescription Drug Formulary
https://www.caresource.com/plans/marketplace/benefits-services/pharmacy/preferred-drug-list/...Summary of Formulary Changes Effective October 1, 2025 – UPDATE Summary of Formulary Changes Effective October 1, 2025 Summary of Formulary Changes Effective July 1, 2025 Notice of Formulary Changes...
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Archived Reimbursement Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/reimbursement-policies/archived/The policies below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here. # A B C D E F G H I...
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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...of Representative form or the Internal Appeal Request form. Return the completed form to us along with your grievance, appeal, or request for an external review. These forms are available...
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change request form