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Forms
https://www.caresource.com/providers/tools-resources/forms/...Pharmacy Paper Claims Form Submit this to Express Scripts® (ESI) using the instructions on the form. Provider Standard Claim Dispute Form Submit this form to dispute a standard claim. The...
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Claims
https://www.caresource.com/providers/provider-portal/claims/...be sure to attach your W-9 form when you submit this online form. Overpayment Recovery Form (Coming Soon) Submit this form to offset overpaid claims against a future payment. Payment...
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Forms
https://www.caresource.com/members/tools-resources/forms/...Pre-Birth Selection Form – Use this form to tell us who your provider is before you give birth. Member Claim Form – Use this form to submit a claim to...
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FAQs
https://www.caresource.com/providers/education/faqs/...service or discharge to submit claims. How can I optimize my claim payment timeframe? Claims submitted electronically are typically received and processed more quickly than paper claims. Health partners may...
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Past Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/past/...10/01/2020 Claim Payment Advice (835) Enhancements 09/23/2020 Emergency BH Hospitalization Initial Medical Necessity Reviews 09/22/2020 Home Health Value Code Requirement 09/16/2020 DentaQuest Transition of Care Reminder 09/10/2020 Claim Remittance Delay...
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Provider Disputes or Appeals
https://www.caresource.com/providers/provider-portal/appeals/...denial include: Claim Disputes If you believe a claim was processed incorrectly due to incomplete, incorrect or unclear information, you should submit a corrected claim through the claim submission process....
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Claim Rejection Notifications
https://www.caresource.com/providers/provider-portal/claims/claim-rejection-notifications/...Description: Corrected claim, with no original claim ID How to Fix: If you are sending a corrected claim with frequency of 7, you must include the last adjudicated Claim ID...
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General Plan Information
https://www.caresource.com/plans/marketplace/plan-documents/general-plan-information/...27699-1201 Phone: 1-855-408-1212 Fax: 919-807-6865 https://www.ncdoi.gov/consumers/health-insurance/health-claim-denied/request-external-review To request an expedited review for urgent circumstances, select the “Request for Expedited Review” option in the External Review Request Form. Out-of-Network Liability and...
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Pharmacy
https://www.caresource.com/providers/education/patient-care/pharmacy/...a time or over a period of time Refer to the Drug Formulary or Formulary Search Tool to determine which Formulary drugs are subject to these restrictions. Note: Opioid drugs...
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False Claims Act
https://www.caresource.com/providers/education/fraud-waste-abuse/false-claims-act/...or fraudulent claim for payment, Knowingly uses a false record or statement to get a claim paid, Conspires with others to get a false or fraudulent claim paid, or Knowingly...
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claim form