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Past Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/past/We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...Performance Improvement program, you are rewarded for providing better value for services and achieving better health outcomes for our members. HEDIS Coding Guides To ensure HEDIS measures are captured when...
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COVID-19 Information and Resources
https://www.caresource.com/providers/tools-resources/covid-19-provider-resource-center/The Public Health Emergency (PHE) for COVID-19 has ended. Services like vaccines, treatment, and testing are still available. Some rules changed, stopped, or started again. CareSource continues to watch COVID-19...
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Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/...(NPI) for Ordering, Referring and Prescribing (ORP) Providers 06/26/2025 Navigating EVV Claims Success: Join Our Office Hours for Claim Guidance 06/26/2025 Prior Authorization Requirement Update 06/20/2025 Coding Documentation Guides Available...
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Quick Reference Materials
https://www.caresource.com/providers/tools-resources/quick-reference-materials/...Patient Experience Guide (CAHPS resource guide) CPT II Coding Guide Clinical Practice Guidelines CareSource adopts nationally recognized clinical practice and preventive health guidelines from federal agencies and medical professional specialty...
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Reimbursement Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/reimbursement-policies/...updated to promote accurate coding and policy clarification. These proprietary policies are not a guarantee of payment. Payments for claims may be subject to limitations and/or qualifications. Payment will be...
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Fraud, Waste & Abuse
https://www.caresource.com/providers/education/fraud-waste-abuse/...the same service Intentionally using improper medical coding to receive a higher rate of reimbursement Billing for services not provided Scheduling more frequent return visits than are needed Unbundling services...
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Fraud, Waste & Abuse
https://www.caresource.com/members/tools-resources/fraud-waste-abuse/...reimbursement rates Bill for tests or care that you did not have Use wrong medical coding on purpose to get more money Plan more visits than are needed Bill for...
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FAQs
https://www.caresource.com/providers/education/faqs/...Not Recognized If the first claim that CareSource receives is for a global delivery, the claim will deny for invalid coding. The provider will need to re-bill, within 90 days...
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COVID-19 Updates
https://www.caresource.com/providers/tools-resources/updates-announcements/covid-19-updates/...Diagnostic Testing for Influenza Virus Infection and Streptococcus A and B 05/13/2020 Active COVID-19: Coding and Billing for Testing Services 04/21/2020 Active COVID-19: CDC Health Alert on Chloroquine 04/07/2020 Active...
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