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General Plan Information
https://www.caresource.com/plans/marketplace/plan-documents/general-plan-information/...with information sufficient to identify the member, shall be deemed notice to us. Submit claims to: CareSource, P.O. Box 8730, Dayton, OH 45401-8730 See your EOC or call Member Services...
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Pharmacy
https://www.caresource.com/providers/education/patient-care/pharmacy/...if the member is suffering from a serious condition that requires urgent treatment. Members may also submit a formulary exception via phone, fax or an online form – Member Exception...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...Accessibility to care Availability of services and practitioners Health outcomes Internal monitoring review and evaluation of program areas, including Utilization Management, Care Management and Pharmacy services Medical, Behavioral Health and...
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Newsletters
https://www.caresource.com/members/education/newsletters/...MemberSource Newsletter Fall 2019 MemberSource Newsletter Summer 2019 MemberSource Newsletter Spring 2019 MemberSource Winter 2018 MemberSource Fall 2018 MemberSource Summer 2018 MemberSource Spring 2018 MemberSource Winter 2017 MemberSource Fall 2017...
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Primary Care Provider Roles & Responsibility
https://www.caresource.com/providers/education/patient-care/pcp-roles-responsibilities/...CareSource of members who may benefit from case management. Please see the “Member Support Services and Benefits” section on how to refer members for case management. In addition, CareSource PCPs...
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COVID-19 Information and Resources
https://www.caresource.com/providers/tools-resources/covid-19-provider-resource-center/...Family Services Contact Us If you are not finding the information you need or have more questions, please call us. Our Provider Services staff is happy to assist you. CONTACT...
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Check Eligibility
https://www.caresource.com/providers/provider-portal/check-eligibility/...their care can effectively coordinate their care We recommend that you check member eligibility each time a member presents for services, as member eligibility can fluctuate. Changes in health status...
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Provider Disputes or Appeals
https://www.caresource.com/providers/provider-portal/appeals/...and/or the denied claim If filing an appeal on behalf of a member or for pre-service issues, the member’s written consent (or signed Appointment of Representative form(coming soon) for dual...
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FAQs
https://www.caresource.com/members/education/faqs/...to the Member Handbook for a list of covered services. You can also ask your care coordinator or call Member Services to have a printed copy of the member handbook...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/...Member Services Members access Member Services by calling our toll-free number, 1-855-202-0729 (TTY for the hearing impaired: 1-800-255-0056), 7 a.m. – 7 p.m. Eastern Standard Time (EST), and following the...
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