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Pregnancy & Family Planning
https://www.caresource.com/members/education/pregnancy/...check on your mental health, and answer any questions you might have. Member Services: 1-833-230-2005 (TDD/TTY: 711) Monday through Friday, 8 a.m. – 5 p.m. CT Congratulations! Being pregnant is...
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Behavioral Health
https://www.caresource.com/behavioral-health/Behavioral health and substance abuse services are covered services for Humana – CareSource® members. Beacon Behavioral Health Humana – CareSource contracts with Beacon Behavioral Health to oversee behavioral health-related functions,...
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Care & Disease Management
https://www.caresource.com/benefits-services__trashed/care-disease-management/...from your doctor, an urgent care center or the emergency room. For more information about Care Management or to talk with a staff member, call Member Services. For more information,...
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Care Management
https://www.caresource.com/plans/dsnp/benefits-services/care-disease-management/...staff who can work with you one-on-one to help coordinate your health care needs. They will contact you by phone: If your provider requests one to contact you. If you...
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Prior Authorization
https://www.caresource.com/arkansas/prior-authorization/...unproven, experimental or investigational items and services Non-emergent ambulance services Durable medical equipment (DME) including prosthetic/orthotic devices Home care services and therapies Outpatient therapies Behavioral Health Services: All inpatient stays...
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Pharmacy
https://www.caresource.com/plans/medicaid/benefits-services/pharmacy/...over-the-counter (OTC) medications. They use a preferred drug list (PDL) which is a list of drugs they prefer your provider prescribe. Please call Gainwell Member Services at 1-833-491-0344 (TTY: 1-833-655-2437)...
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Open Enrollment Deadlines
https://www.caresource.com/plans/marketplace/open-enrollment-deadlines/...also renew at Healthcare.gov. We are here to help you, every step of the way! Remember, all CareSource Marketplace plans offer great benefits. Step-by-Step Renewal Process: Access our enrollment portal...
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CareSource Compliance Snapshot
https://www.caresource.com/about-us/legal/corporate-compliance/vendor-compliance/caresource-compliance-snapshot/...Ethics Hotline anytime day or night. The contact information is on the back of your employee badge. Please do not hesitate to contact us; reports are confidential and addressed timely....
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Utilization Management
https://www.caresource.com/benefits-services/utilization-management/...you have questions about how your care is reviewed, you can contact the UM team through Member Services and the representative will connect you. When calling, please keep the following...
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HIPAA Privacy Practices - North Carolina Marketplace
https://www.caresource.com/about-us/legal/hipaa-privacy-practices/hipaa-privacy-practices-north-carolina-marketplace/...spoken or available online using a computer. CareSource employees are trained on how to protect member Member information is spoken in a way so that it is not inappropriately CareSource...
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