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Terms and Conditions
https://www.caresource.com/about-us/legal/terms-and-conditions/Website Terms of Use and Privacy Policy By accessing, viewing, or using the material on www.caresource.com, you accept and agree to the following Terms of Use. Information You Give Us...
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Vendor Compliance FAQ
https://www.caresource.com/about-us/legal/corporate-compliance/vendor-compliance/frequently-asked-questions/The frequently asked questions below are intended to help First Tier, Downstream and Related Entities (FDR) understand and manage their compliance efforts. Please click on the expandable menus below to...
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Administrative Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/administrative-policies/...Department Electrocardiogram (EKG_ECG) Experimental and Investigational Item or Service F Fraud, Waste and Abuse Recovery Process I Itemized Billing M Medical Necessity Determinations Medical Record Documentation Standards for Practitioners Molecular...
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Quality Improvement
https://www.caresource.com/members/tools-resources/quality-improvement/...Quality Department reviews these measures: Healthcare Effectiveness Data and Information Set (HEDIS) to measure performance on dimensions of care and service Health Outcomes Survey (HOS) to assess patient reported outcomes...
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Rights & Responsibilities
https://www.caresource.com/plans/medicaid/plan-documents/rights-responsibilities/...Directives (a written record of your wishes for medical care). To be free to carry out your rights and know that CareSource, our providers, or the Georgia Department of Community...
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Early and Periodic Screening Diagnostic and Treatment (EPSDT)
https://www.caresource.com/plans/medicaid/benefits-services/early-periodic-screening-diagnostic-treatment/...within 90 days of becoming a member. If you would like more information about the program, please contact our Member Services department at the number below. We can help you...
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Utilization Management
https://www.caresource.com/plans/medicaid/benefits-services/utilization-management/...get, based on established criteria or guidelines. We review to make sure it is the best care for your needs. The UM department performs activities such as: prior authorization (PA),...
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Mental Health
https://www.caresource.com/members/education/mental-health/At CareSource PASSE we know that good health means more than just taking care of physical needs. It means addressing the health of mind, body and spirit. Suicide and Crisis...
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Dental
https://www.caresource.com/providers/education/patient-care/dental/...form to evaluate scaling and root planning. ODJFS Dental Services Prior Authorization Form Submit this form to the Ohio Department of Job and Family Services (ODJFS) to request prior authorization...
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Contact Us
https://www.caresource.com/about-us/contact-us/...Services department will answer your calls from 8 a.m. to 6 p.m., Monday through Friday. To find the direct phone numbers for your needs, please visit the Contact Us pages...
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