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RIGHTS & RESPONSIBILITIES
https://www.caresource.com/plan-documents/rights-responsibilities/...will only be effective May 1. To contact the United States Department of Health and Human Services Office of Civil Rights and/or the Michigan Department of Health and Human Services...
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Rights & Responsibilities
https://www.caresource.com/plans/mycare-snp/plan-documents/rights-responsibilities/...in CareSource staff. To contact the United States Department of Health and Human Services Office of Civil Rights and/or the Ohio Department of Job and Family Services’ Bureau of Civil...
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Claim Payment Disputes
https://www.caresource.com/providers/provider-portal/claim-payment-disputes/...Provider Portal: https://providerportal.caresource.com Provider Portal: https://providerportal.caresource.com Fax: 937-531-2398 Mail: CareSource Attn: Provider Appeals Department P.O. Box 2008 Dayton, OH 45401 CareSource will render a Payment Dispute decision letter within fifteen...
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Patient Administration
https://www.caresource.com/providers/education/patient-care/patient-administration/We realize that you perform administrative tasks in addition to tasks directly related to patient care. To assist you with these tasks, we’ve consolidated the information below. Member Billing Providers...
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Past Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/past/We strive to make partnering with us simple. We’re aware things may change in the way we do business with you and want to communicate these changes to you in...
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COVID-19 Vaccine Information
https://www.caresource.com/members/tools-resources/covid-19-vaccine-information/...state’s health systems and resources: State of Michigan (includes a list of public health department and vaccination sites)– Individuals who do not have access to the internet can call the...
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Grievances
https://www.caresource.com/members/tools-resources/grievance-appeal/grievance/...Department of Insurance Consumer Services at 1-800-686-1526. Mail written complaints to: Ohio Department of Insurance, Consumer Services Division, 50 West Town Street, Third Floor/Suite 300, Columbus, OH, 43215. Our Commitment...
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Fraud, Waste and Abuse (FWA)
https://www.caresource.com/about-us/legal/corporate-compliance/vendor-compliance/fraud-waste-and-abuse-fwa/CareSource is required to prevent, identify, investigate, correct and report (FWA). As a CareSource FDR, you share these same responsibilities and requirements. In order for you to be able to...
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Better Together
https://www.caresource.com/plans/mycare-snp/better-together/...is currently available. See the phase map from the Ohio Department of Medicaid. April 1, 2026: Next Generation MyCare Ohio will expand to Sandusky, Erie, Henry, Williams, Defiance, Paulding, Fayette,...
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HAP CareSource Plans
https://www.caresource.com/plans/medicaid/benefits-services/hap-caresource-plans/...person: Visit the Michigan Department of Health and Human Services office. Find a location near you. HAP CareSource Children’s Special Health Care Services Plan If your child has a serious...
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