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End or Change Membership
https://www.caresource.com/members/tools-resources/grievance-appeal/change-plans/...office. Find your local county office here. Questions? Call your local DFCS office if you have questions. This must be handled by your local DFCS office. Visit staycovered.ga.gov Note: Please...
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Contact Us
https://www.caresource.com/members/contact-us/...your CareSource coverage. You will find: Details about your Benefits and Services. Plan Documents, such as your member handbook and evidence of coverage online for quick access. Information about our...
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Utilization Management
https://www.caresource.com/providers/education/patient-care/utilization-management/...review determinations are based only on appropriateness of care and service and existence of coverage. CareSource does not reward health care partners or our own staff for denying coverage or...
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FAQs
https://www.caresource.com/providers/education/faqs/...for COB within 90 days of receiving the updated information that the primary coverage has been terminated Example: Claim for date of service 6/15/16 was denied on 7/10/16 due to...
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FAQs
https://www.caresource.com/members/education/faqs/...printed items in some other languages. Let us know. We can help. Covered Services What kind of services are offered through CareSource Life Services® program? One of the services offered...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...the clinical practice guidelines, CareSource will perform a review of a minimum random sample of fifty members’ medical records per each of the three evidence-based clinical practice guidelines each quarter....
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Prescription Drug Coverage
https://www.caresource.com/providers/education/patient-care/pharmacy/prescription-drug-coverage/...appropriate use of these medications. CareSource partners with Express Scripts to help manage prescriptions. CareSource uses evidence-based guidelines to ensure health care services and medications meet the standards of excellent...
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Primary Care Provider Roles & Responsibility
https://www.caresource.com/providers/education/patient-care/pcp-roles-responsibilities/...of our health plan and the Ohio Department of Medicaid (ODM) as outlined in this manual. Providing 30 days of emergency coverage to any CareSource patient dismissed from the practice....
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Medical Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/medical-policies/These medical policies apply to the CareSource plan. Medical policies offer guidance on determination of medical necessity and appropriateness of care for approved benefits. Benefit determinations and coverage decisions are...
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Comprehensive Formulary
https://www.caresource.com/plans/dsnp/pharmacy/drug-formulary/...redetermination of the original request. Full details on coverage determinations and appeals can be found in the Evidence of Coverage (Chapter 9, section 6). Find this and other documents on...
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