The frequently asked questions below are intended to help First Tier, Downstream and Related Entities (FDR) understand and manage their compliance efforts. Please click on the expandable menus below to...

...Adult Vision and Fitness plans. Active&Fit® Fitness benefit included with all optional Vision and Fitness plans, and available at a low monthly cost for all other members. It includes access...

...Take a Health Needs Assessment (HNA) when you join HAP CareSource and each year after. Answer questions about your health and habits to help you identify your health needs. You...

...Portal or create an account using your unique email address and the password of your choice to complete training and manage accounts for all providers in your TIN. *Office Managers/Administrators...

...a right to file an appeal. You or your authorized representative may file an internal appeal of an adverse benefit determination. You must submit an internal appeal to us within...

...who will go to the hearing include you and others acting for you with your written consent. There will also be CareSource agents and a fair Administrative Law Judge. In...

...attempts to collect race and language-specific member data. Staff is available to answer questions and explain race/ethnicity categories to a member, to assure accurate identification of race/ethnicity for all family...

...fraud, waste and abuse. Health care fraud, waste and abuse hurts everyone including members, providers, taxpayers and CareSource. As a result, CareSource has a comprehensive fraud, waste and abuse program...

...also have access to more benefits. Please contact us as soon as you know you are pregnant. Learn more about the Healthy Indiana Plan on the state of Indiana HIP...

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