...afraid, this is called an “incident.” To learn more about how to report incidents, see your Waiver Member Handbook. You can report any incidents or concerns to your Care Coordinator....

...health providers seven days a week from 7 a.m. to 9 p.m. And so much more! View your Member Handbook/Evidence of Coverage for a full list of benefits and services....

...it. To be able to file an appeal, a grievance (complaint) or state hearing. See your member handbook for information. To be able to get all CareSource MyCare Ohio written...

...Handbook/Evidence of Coverage for exceptions. Drug Safety Recalls Sometimes, the federal government or drug manufacturer issues drug recalls. To find out if a drug you take is being recalled, please...

...of Coverage (EOC) or Medicaid-Only Member Handbook. Questions? Call Member Services at 1-855-475-3163 (TTY: 1-833-711-4711 or 711). We are open Monday through Friday, 8 a.m. to 8 p.m. Eastern Time,...

...one near you. View the full list of services that need pre-authorization (coming soon). Emergency care does not need pre-authorization. Learn more about referrals and pre-authorizations in your beneficiary handbook....

...member handbook. You need to pay your monthly PAC on time to keep your benefits. If you do not, you may have reduced benefits. You can also prepay on your...

...member handbook. You need to pay your monthly PAC on time to keep your benefits. If you do not, you may have reduced benefits. You can also prepay on your...

...pay a POWER Account Contribution (PAC) each month. The amount you pay for your PAC varies by person. You can learn more about the payment tiers in the member handbook....

...member handbook. You need to pay your monthly PAC on time to keep your benefits. If you do not, you may have reduced benefits. You can also prepay on your...