We want you to easily find the documents you need. The list below also tells you when and why you may need to use one of these documents. Beneficiary Handbook...

Select your plan from the drop down list above, then click GO. We want you to be happy with the care and services you get. We monitor some areas of...

...of health care services Claims, payments, handling or reimbursement for health care services Matters involving the contractual relationship between the member and the plan These types of grievances do not...

Subrogation The Rawlings Company handles all CareSource subrogation and workers’ compensation recovery matters, except Ohio Medicaid claims. Please direct all inquiries to: The Rawlings Company PO Box 2000 LaGrange, KY...

...health. This information is shared to handle your care and treatment or to help with benefits. This information is shared with your past, current, and future treating providers. It is...

...Well-baby and well-child visits Health, education and outreach Transportation to and from medical visits and other important appointments Visit the Plan Documents page to view the Member Handbook for more...

...Part B drug appeals may not be extended. Learn more about appeals in your Evidence of Coverage (EOC) or Medicaid-Only Member Handbook. Questions? Call Member Services at 1-855-475-3163 (TTY: 1-833-711-4711...

...best for your needs. Learn more about Utilization Management/Service Determination in your member handbook. You can also call Member Services to get a printed copy of the member handbook sent...

...can make health care choices for you if you are not able. You can learn more about Advance Directives in your member handbook. Plan Ahead It will help you, your...

...also listed in your Member Handbook. You have the right to: Receive information about CareSource, our services, our network providers and member rights and responsibilities. Be treated with respect and...