...it. To be able to file an appeal, a grievance (complaint) or state hearing. See your member handbook for information. To be able to get all CareSource MyCare Ohio written...

...your Member Handbook/Evidence of Coverage for exceptions. Drug Safety Recalls Sometimes, the federal government or drug manufacturer issues drug recalls. To find out if a drug you take is being...

...of Coverage (EOC) or Medicaid-Only Member Handbook. Questions? Call Member Services at 1-855-475-3163 (TTY: 1-833-711-4711 or 711). We are open Monday through Friday, 8 a.m. to 8 p.m. Eastern Time,...

...one near you. View the full list of services that need pre-authorization (coming soon). Emergency care does not need pre-authorization. Learn more about referrals and pre-authorizations in your beneficiary handbook....

...is available. Generally, a generic drug works the same as a brand name drug and usually costs less. Please see your member handbook on the Plan Documents page for exceptions....

...the end of each quarter. Please see your Summary of Benefits or MyCare Member Handbook for your quarterly OTC benefit dollar amount. Your OTC quarterly allowance can be used in...

...these benefits. See your member handbook or call Member Services for details. Benefits may change on January 1 of each year. If you need someone to talk to, call CareSource24®,...

...in your first language. We can also help you if you have issues seeing or hearing. Please also read your member handbook to learn more about your rights. Member Services:...

Select your plan from the drop down list above, then click GO. We want you to be happy with the care and services you get. We monitor some areas of...

...form. UM staff who call you will say their name and title and that they are from CareSource. Learn more about Utilization Management in your member handbook. Questions? Call Member...