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Provider Disputes or Appeals
https://www.caresource.com/providers/provider-portal/appeals/Definitions CareSource provides several opportunities for you to request review of dispute or authorization denials. Actions available after a denial include: Claim Appeals A claim appeal is a written request...
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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/We are excited to welcome you as a CareSource member and introduce some of the programs and tools that make CareSource more than just health insurance. We are Health Care...
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Erhardt Preitauer, President & CEO
https://www.caresource.com/about-us/executive-leadership/erhardt-preitauer-president-ceo/...on its transformation promise. To achieve this, Erhardt and the team balance the mission with strong fundamentals and steady growth. Under his direction, the company expanded its footprint in Indiana...
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End or Change Membership
https://www.caresource.com/members/tools-resources/grievance-appeal/change-plans/...in.gov/medicaid/members/member-resources/managed-care-health-plans/. Please call us at 1-844-607-2829 (TTY: 1-800-743-3333 or 711) if you have questions about changing health care plans for an approved reason. For Healthy Indiana Plan (HIP) Members You...
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Non–Discrimination Notice | Language Assistance
https://www.caresource.com/about-us/legal/non-discrimination-notice/...1-800-537-7697) Online: ocrportal.hhs.gov Choose your state or plan to view the document: Arkansas: ( English | Spanish) CareSource Dual Advantage Georgia Medicaid: ( English | Spanish) Indiana Medicaid: ( English...
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Medical Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/medical-policies/...policies apply to our Ohio Medicaid plan. These medical policies apply to our Georgia Medicaid plans. These medical policies apply to our Indiana Medicaid plans. These medical polices apply to...
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Provider Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/...and administrative policies for our health partners. We use Indiana Administrative Code, IHCP policies and MCG guidelines, as appropriate and applicable, to determine medically necessity. These policies are regularly reviewed,...
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Health Care Links
https://www.caresource.com/providers/education/patient-care/health-care-links/f Clinical Practice Guidelines CareSource approves and adopts evidence-based nationally accepted standards and clinical practice guidelines to help inform and guide the provision of clinical care to members. CPGs are...
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Patient Administration
https://www.caresource.com/providers/education/patient-care/patient-administration/We realize that you perform administrative tasks in addition to tasks directly related to patient care. To assist you with these tasks, we’ve consolidated the information below. Member Billing Providers...
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Primary Care Provider Roles & Responsibility
https://www.caresource.com/providers/education/patient-care/pcp-roles-responsibilities/All CareSource members choose or are assigned to a primary care provider (PCP) when they enroll in the plan. They can change to another network PCP as often as needed....
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