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FAQs
https://www.caresource.com/members/education/faqs/...member. Get a CareSource member ID Card, Plan Documents or Change Your Doctor How do I get a new CareSource member ID card? Log into your My CareSource account to...
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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...What is an External Review? External reviews are conducted by Maximus, which is an independent review organization. If you are unhappy with a CareSource decision made in response to an...
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Fraud, Waste & Abuse
https://www.caresource.com/members/tools-resources/fraud-waste-abuse/...knowing or saying it is okay if your email is not secure. Please do not use email to send a member ID number, social security number or any health information....
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...internal appeal request involving urgent care, which may be requested in writing, verbally or electronically. All internal appeal requests must include the following information: The covered person’s name and identification...
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letting caresource know i have another insurance