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FAQs
https://www.caresource.com/providers/education/faqs/...do I need to do? Submit a copy of the Explanation of Benefits (EOB) by fax, mail or through the Provider Portal: By fax: 937-396-3138 By mail: CareSource, P.O. Box...
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Forms
https://www.caresource.com/providers/tools-resources/forms/...medical procedure. Claims Forms Claim Refund Check Form Mail your refund check, this form and any other required documentation to CareSource. ECHO Health Enrollment Submit this form to enroll with...
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Fraud, Waste & Abuse
https://www.caresource.com/providers/education/fraud-waste-abuse/...information. This will be kept private as allowed by law. Email fraud@CareSource.com. Fax 1-800-418-0248. *Others may read your email without you knowing or saying it is okay if your email...
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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...complete the HIPAA Authorization Form and send it to us via fax or mail. Please allow up to 30 days to process the request. You must return the completed form...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...quality issue reviews. Medical record requests are forwarded to providers via mail, e-mail or fax and may be returned to CareSource via these same mechanisms as detailed in the medical...
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...Fill out the Grievances and Appeals form. Mail us a letter. Mail the letter to: CareSource PASSE Attn: Member Grievances P.O. Box 1947 Dayton, OH 45401-1947 Who can ask for...
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FAQs
https://www.caresource.com/members/education/faqs/...get a new CareSource Member Handbook? Mail the postage-paid card from your new member booklet. The handbook is online. Call us. How do I get a new Provider Directory? Mail...
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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...email or text notice instead of mail. “How can I pay my premium?” ONLINE: Use the Express Payment option at CareSource.com/MPpay. It’s easy. All you need is your name, member...
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Part D Prescription Plan Rights
https://www.caresource.com/members/tools-resources/grievance-appeal/part-d-prescription-plan-rights/...Mail: Download the Coverage Redetermination Request Form and fax or mail it to us. Fax: 1-877-852-4070 Mail: Express Scripts, c/o Medicare Clinical Appeals P.O. Box 66588 St. Louis, MO 63166-6588...
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Care And Disease Management
https://www.caresource.com/providers/education/patient-care/care-management-disease-management/...triggers such as emergency room visits, hospital admissions, and the health assessment. These members are automatically mailed condition-specific newsletters. The materials are available in English and Spanish. Any member may...
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