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Select Primary Provider
https://www.caresource.com/members/my-caresource-account/select-primary-provider/...your PCP is listed on your ID card, you will get a new ID card once you choose a new provider. Your new card should arrive in the mail within...
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Newsletters
https://www.caresource.com/members/education/newsletters/...your mail for a request postcard. It will let you opt-in to get a printed newsletter in the mail. The member newsletter is a great resource of health, wellness and...
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Rewards
https://www.caresource.com/plans/medicaid/benefits-services/rewards/...to you in the mail after you sign up for Babies First. Rewards are added to your OTC card as you complete healthy activities. For rewards where you need to...
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SOCIAL MEDIA TERMS OF USE
https://www.caresource.com/about-mstc/legal/social-media-terms-of-use/...other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment; or Contain any advertising, promotional materials, “junk mail,”...
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Social Media Terms of Use
https://www.caresource.com/about-us/legal/social-media-and-community-terms-of-use/...or telecommunications equipment; or Contain any advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or promote illegal activity and/or illegal contests, sweepstakes, gambling, including any online casino, sports...
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Contact Us
https://www.caresource.com/providers/contact-us/...free at 1-888-987-1200, option 2. Online: Submit issues or complaints by emailing PASSEOmbudsmanOffice@dhs.arkansas.gov Mail: Division of Medical Services Office of Ombudsman P.O. Box 1437 Slot S-418 Little Rock, AR 72203-1437...
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End or Change Membership
https://www.caresource.com/members/tools-resources/grievance-appeal/change-plans/...By Mail. Fill out the form and mail it back right away to DFCS. Find the address to your local county office here. In Person. Visit your local county DFCS...
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Pharmacy
https://www.caresource.com/plans/medicaid/benefits-services/pharmacy/...order medications you get. Mail Order Pharmacy Pharmacy Advantage can also supply non-specialty medications through the mail. Ordering is easy and your medications are sent right to your home. Order...
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Appeals
https://www.caresource.com/members/tools-resources/grievance-appeal/appeal/...are open Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, and from October 1 through March 31 we are open the same hours, seven days a week. Mail:...
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Electronic Visit Verification
https://www.caresource.com/providers/education/patient-care/electronic-visit-verification/...for more information about EVV. Providers may also call or email CareBridge for additional support. To stay up to date on DHS alerts about EVV home health requirements, please visit:...
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