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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/A grievance is a formal complaint about us, our providers or the care you get. You or an authorized representative may file a grievance at any time. Call Member Services...
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Quality Improvement Program
https://www.caresource.com/members/tools-resources/quality-improvement/qip/...care. Review and approval of the guidelines are completed by Michigan Quality Improvement Consortium (MQIC), managed by the Michigan Association of Health Plans. The approved guidelines are then presented to...
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Quick Reference Materials
https://www.caresource.com/providers/tools-resources/quick-reference-materials/...Next Generation Managed Care: Prior Authorization and Claims Quick Reference Guide ODM Telehealth Billing Provider Reference Guide Opioid Tool Kit Provider Attestation FAQs Provider Immunization Guide Provider Portal: Assessments and...
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Steve Ringel, President, Ohio Market
https://www.caresource.com/about-us/executive-leadership/steve-ringel-president-ohio-market/...President, Ohio Market. Steve has held multiple executive roles in the managed care industry. Before joining CareSource, his career history included record accomplishments at ChoiceCare/Humana where among other positions he...
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Steve Smitherman, Regional President
https://www.caresource.com/about-us/executive-leadership/steve-smitherman-president-midwest/...since 2012, where he first served as director of network development for the Indiana Market. During his tenure, he expertly managed provider relationships and led the contracting process for new...
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Contact Us
https://www.caresource.com/members/contact-us/...1-833-711-0773 (TTY: 711) Ohio Resilience through Integrated Systems and Excellence (OhioRISE) is a specialized Medicaid managed care program that focuses on children and youth who have complex behavioral health and...
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Michigan
https://www.caresource.com/providers/michigan/...of Medicaid managed health plan experience and the local expertise of one of Michigan’s most trusted names in health insurance, we have the opportunity to be a powerful combination of...
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Executive Leadership
https://www.caresource.com/about-us/executive-leadership/...markets and products. Fred Schulz Chief Operating Officer Fred A. Schulz is the Chief Operating Officer (COO) at CareSource, a nationally recognized nonprofit managed care organization. Fred has a strong...
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Archived Reimbursement Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/reimbursement-policies/archived/The policies below are in PDF format. If you do not have Adobe Acrobat Reader, you may download it here. # A B C D E F G H I...
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Vendor Compliance FAQ
https://www.caresource.com/about-us/legal/corporate-compliance/vendor-compliance/frequently-asked-questions/The frequently asked questions below are intended to help First Tier, Downstream and Related Entities (FDR) understand and manage their compliance efforts. Please click on the expandable menus below to...
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