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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...decision we make about the payment for a Part D drug or an exception to our formulary. Organization Determination – A decision we make about covering a medical service (Part...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/...and language interpreters as well as over-the phone (OPI) and video remote interpreting (VRI) when appropriate, for medical appointments outside of the surgical, hospital or emergency room setting*. These services...
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Care And Disease Management
https://www.caresource.com/providers/education/patient-care/care-management-disease-management/...program that strives for member understanding of and satisfaction with their medical care. Our one-on-one personal interaction with outreach specialists and nurse care coordinators helps support your CareSource patient through...
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Care & Disease Management
https://www.caresource.com/plans/medicaid/benefits-services/care-disease-management/...medically frail or with other medical conditions. We can also work with you if you need help figuring out when to get medical care from your doctor, an urgent care...
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MUSCULOSKELETAL AND CARDIAC SURGICAL PROCEDURES
https://www.caresource.com/providers/tools-resources/health-partner-policies/surgical-procedures/...guidelines as PDF documents. Musculoskeletal and Cardiac procedures will require prior authorization for medical necessity and will be reviewed by TurningPoint Healthcare Solutions, LLC for adherence and consistency with these...
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Pharmacist Provider Status
https://www.caresource.com/providers/education/patient-care/pharmacy/pharmacist-provider-status/Pharmacists may register as a CareSource Provider and bill for clinical services they provide in some circumstances. The services must medically necessary and within a pharmacist’s scope of practice (or...
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Your Healthy Heart Plan
https://www.caresource.com/plans/marketplace/plan-documents/your-healthy-heart-plan/...a prescription for them and take it to a medical equipment supplier. You can find these suppliers listed on our Find a Doctor tool. Just filter for Type: Medical Equipment....
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Quality Improvement Program
https://www.caresource.com/members/tools-resources/quality-improvement/qip/This page explains the CareSource Indiana Quality Management and Improvement program. This section includes medical and technical terms. If you need help understanding this section, please call Member Services at...
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Benefits and Services
https://www.caresource.com/plans/marketplace/benefits-services/...at 1-833-230-2099 (TTY: 711). 24-Hour Nurse Advice Line – Members may call any time of the day or night to speak to a registered nurse about health and medical concerns....
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Tools & Resources
https://www.caresource.com/providers/tools-resources/...more. View Forms Provider Administered Drugs Look up coverage of medications covered under the medical benefit on the Procedure Lookup tool and review policies on the Pharmacy Policies page Provider...
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