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End or Change Membership
https://www.caresource.com/members/tools-resources/grievance-appeal/change-plans/...in.gov/medicaid/members/member-resources/managed-care-health-plans/. Please call us at 1-844-607-2829 (TTY: 1-800-743-3333 or 711) if you have questions about changing health care plans for an approved reason. For Healthy Indiana Plan (HIP) Members You...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...for D-SNP members based on their unique needs. The overarching QI program goals are aligned with the Institute for Healthcare Improvement Quadruple aim of: Improving health outcomes of members and...
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Check Eligibility
https://www.caresource.com/providers/provider-portal/check-eligibility/...the member ID card is available in the Member ID Card Flier. Member Consent When you check eligibility on the Provider Portal, you can also determine if a member has...
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Primary Care Provider Roles & Responsibility
https://www.caresource.com/providers/education/patient-care/pcp-roles-responsibilities/...member use. All CareSource® members choose or are assigned a primary care provider (PCP) upon enrollment in the plan. PCPs should help facilitate a medical home for members. This means...
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Pharmacy
https://www.caresource.com/providers/education/patient-care/pharmacy/...or inappropriate response to Formulary drugs. The member or member’s representative can call Member Services to make the request or can complete the online Member Exception Request for Non-Formulary Medication....
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Provider Disputes or Appeals
https://www.caresource.com/providers/provider-portal/appeals/...to request an expedited appeal with provider support of serious jeopardy to life, health or function. Extending an Appeal Members may request that CareSource extend the time frame to resolve...
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CareSource JobConnect™ for Members
https://www.caresource.com/members/tools-resources/life-services/members/...the CareSource JobConnect Program? CareSource JobConnect serves members that are: CareSource members or parents/legal guardians of a minor child who is a CareSource member Over the age of 16 Over...
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Member Overview
https://www.caresource.com/members/...Coordination Behavioral Health My CareSource My CareSource Quickly view your member information, ask for a new member ID card and more. Most Popular About My CareSource Get a New ID...
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Quick Start Steps for New Members
https://www.caresource.com/members/tools-resources/quick-start-guide/quick-start-steps/...online account. You will need your member ID number from your ID card or new member kit welcome letter. You’ll also need to enter a secure password. You can use...
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Member Rights & Responsibilities
https://www.caresource.com/plans/marketplace/plan-documents/rights-responsibilities/...health services in the receipt of health services. Consult our website or newsletters annually for any updates to member rights and responsibilities. Your Membership Rights As a member of HAP...
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