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Contact Us
https://www.caresource.com/members/contact-us/...members. If you have any problems reading or understanding this information, please call our Member Services team or use our TTY for hearing impaired members at the number below. This...
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COVID-19 Information and Resources
https://www.caresource.com/providers/tools-resources/covid-19-provider-resource-center/...(CDC) View COVID-19 Information Coronavirus (COVID-19) Partner Toolkit Coronavirus (COVID-19) Partner Toolkit Centers for Medicaid and Medicare Services (CMS) Go To Toolkit Vaccine Toolkit Vaccine Toolkit Centers for Disease Control...
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FAQs
https://www.caresource.com/providers/education/faqs/...the member’s card? Yes! Any participating primary care provider (PCP) may see eligible CareSource members. PCPs are responsible for verifying member eligibility before providing any services. Please log on to...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/...Member Services Members access Member Services by calling our toll-free number, 1-855-202-0729 (TTY for the hearing impaired: 1-800-255-0056), 7 a.m. – 7 p.m. Eastern Standard Time (EST), and following the...
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Claim Rejection Notifications
https://www.caresource.com/providers/provider-portal/claims/claim-rejection-notifications/...Error Number: 132 Error Description: Missing/Invalid Medicaid ID for Atypical Provider How to Fix: Ensure correct Medicaid ID is provided. Error Number: 187 Error Description: Date of Service (DOS) after...
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Quality Improvement Program
https://www.caresource.com/members/tools-resources/quality-improvement/qip/...members with culturally and linguistically diverse needs Ensuring that CareSource is effectively serving members with complex health needs Assessing the characteristics and needs of the member population Assessing the geographic...
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Behavioral Health
https://www.caresource.com/providers/education/patient-care/behavioral-health/...members access the care they need. Access the valuable tools and resources linked on this page to help us best serve our members. Suicide Prevention Tool Kit Opioid Tool Kit...
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End or Change Membership
https://www.caresource.com/members/tools-resources/grievance-appeal/change-plans/...in.gov/medicaid*]}*/members/member-resources/managed-care-health-plans/. Please call us at 1-844-607-2829 (TTY: 1-800-743-3333 or 711) if you have questions about changing health care plans for an approved reason. For Healthy Indiana Plan (HIP) Members You...
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Health Care Links
https://www.caresource.com/providers/education/patient-care/health-care-links/...adopts evidence-based nationally accepted standards and clinical practice guidelines to help inform and guide the provision of clinical care to members. CPGs are identified through member review of member population...
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Health and Social Partnerships
https://www.caresource.com/providers/education/health-equity/...the unique ethnic, cultural and social needs of members and understand that health-related social needs are significant contributors to member outcomes and quality of life. We adhere to the National...
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