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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...will reach out to you when you join CareSource PASSE. Get your CareSource PASSE member ID card Your member ID card comes in your New Member Booklet. Always keep your...
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General Plan Information
https://www.caresource.com/plans/marketplace/plan-documents/general-plan-information/...with information sufficient to identify the member, shall be deemed notice to us. Submit claims to: CareSource, P.O. Box 8730, Dayton, OH 45401-8730 See your EOC or call Member Services...
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Fraud, Waste & Abuse
https://www.caresource.com/providers/education/fraud-waste-abuse/...or multiple pharmacies Sharing a member ID card Obtaining unnecessary equipment/supplies Changing prescription forms to get more than the amount of medication prescribed by their physician Member receiving services or...
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...All internal appeal requests must have: The covered person’s name and ID number as shown on the ID card The provider’s name The date of the medical service The reason...
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Fraud, Waste & Abuse
https://www.caresource.com/members/tools-resources/fraud-waste-abuse/...services to get a higher repayment Members who: Share their CareSource member ID card with another person Sell prescribed medications or other medical equipment paid for by CareSource Provide inaccurate...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...grievance with the state or us. Call Member Services or send a letter to: CareSource Attn: Member Grievances P.O. Box 1947 Dayton, OH 45401 You can also file a grievance...
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Health Care Links
https://www.caresource.com/members/education/health-care-links/...CDC Member Services: 1-833-230-2005 (TDD/TTY: 711) Monday through Friday, 8 a.m. – 5 p.m. CT Member Health Resources Member Health Topics & Preventive Health Guidelines CareSource wants to make sure...
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Forms
https://www.caresource.com/members/tools-resources/forms/...have been paid by CareSource. Member Consent/HIPAA Authorization Form: Use this form to share your health information with your providers or someone else: Fill out the form online. Print the...
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Forms
https://www.caresource.com/providers/tools-resources/forms/...form. Disputes & Appeals Forms Appointment of Representative to File an Appeal on Patient/Member's Behalf Submit this form to request an appeal on behalf of a member. Expedited Appeal Form...
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CareSource JobConnect™ for Members
https://www.caresource.com/members/tools-resources/life-services/members/...the CareSource JobConnect Program? CareSource JobConnect serves members that are: CareSource members or parents/legal guardians of a minor child who is a CareSource member Over the age of 16 Over...
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