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Archived Administrative Policies
https://www.caresource.com/providers/tools-resources/health-partner-policies/administrative-policies/archived/...Medical Necessity Determinations Medical Necessity for Medical Benefit Medications Medical Necessity for Non-Formulary / Non-Preferred Medications Medical Necessity for Non-Formulary Medications Medical Necessity for Non-Formulary Medications Medical Necessity for Non-Formulary...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...to CareSource with a claim form. You may download a claim form on the Forms page or call Member Services for a printed copy. If you have questions about where...
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Provider Manual
https://www.caresource.com/providers/tools-resources/provider-manual/...and programs and outlines key information, such as claims submission and reimbursement processes, authorizations, member benefits, and more to make it easier for you to do business with us. Note:...
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Fraud, Waste and Abuse (FWA)
https://www.caresource.com/about-us/legal/corporate-compliance/vendor-compliance/fraud-waste-and-abuse-fwa/...vendors for goods or services Preventing members from accessing covered services resulting in underutilization of services offered Altering/destroying member materials, medical records, etc. Backdating forms The Federal False Claims Act:...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/A grievance is a formal complaint about us, our providers or the care you get. You or an authorized representative may file a grievance at any time. Call Member Services...
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Training & Events
https://www.caresource.com/providers/education/training-events/...learning management system (LMS) called HealthPlanResources.com where we house and manage our custom education program. All live training sessions are hosted and recorded, then posted to this platform for viewing...
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Claims
https://www.caresource.com/arkansas/claims/...status. CareSource accepts claims in a variety of formats, including online and paper claims. Submit Claims Online Providers have the option to submit claims through our secure, online Provider Portal*....
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Update Practice Information
https://www.caresource.com/providers/provider-portal/update-practice-information/...Change Form. Once complete, email the form to providernetwork@hap.org with the subject line: Provider Change Form. In the body of the email, be sure to include: Type 1 NPI Type...
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View Your Claims
https://www.caresource.com/members/my-caresource-account/view-your-claims/To see your claims, log in to your My CareSource portal account and click View Claims on the My Help menu. You’ll see each claim in an easy to read...
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Quick Reference Materials
https://www.caresource.com/providers/tools-resources/quick-reference-materials/...with us and assist you in serving our members. CareSource wants to equip you to work with our health plan to provide the best service for our members. The following...
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member claim form