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Baby Care
https://www.caresource.com/members/education/pregnancy/baby-care/...information on the website and they will work with us to get your breast pump to you. Call Member Services at 1-800-488-0134 (TTY: 711) if you have any questions. We...
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Welcome To CareSource
https://www.caresource.com/welcome-to-caresource/Thank you for choosing us! We want you to be happy with your coverage. We offer a suite of online self-service tools, but you can always call Member Services with...
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Make A Payment
https://www.caresource.com/members/tools-resources/make-a-payment/All CareSource Marketplace members have a monthly premium payment. Topics: What is a premium? What is the Advance Premium Tax Credit (APTC)? When are invoices mailed? What is the Grace...
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Behavioral Health
https://www.caresource.com/plans/medicaid/benefits-services/behavioral-health/...list above and click the GO button. This is not a complete list of benefits. See your member handbook or call Member Services for details. Benefits may change on January...
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Provider Grievances
https://www.caresource.com/providers/provider-portal/provider-grievance/...the member’s authorized representative acting on behalf of the member (or provider acting on the member’s behalf with the member’s written consent) to file a grievance either orally or in...
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Substance Use Disorder
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/substance-use-disorder/...us at 1-833-674-6437 (TTY: 711) from 7 a.m. to 7 p.m. Eastern Time, Monday through Friday. You can also call Member Services at 1-833-230-2099 (TTY: 711) from 7 a.m. to...
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CareSource PASSE
https://www.caresource.com/plans/caresource-passe/...by our members. Member Resources Care Coordination Care Coordination You are at the center of all decisions. We make sure that all parts of your care are coordinated by a...
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Utilization Management
https://www.caresource.com/plans/medicaid/benefits-services/utilization-management/...Efficiency (Getting the concern addressed quickly) Appropriateness of health care services Treatment that our members get Call us if you have questions about how we review your care. Call Member...
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Clinical Guidelines
https://www.caresource.com/providers/tools-resources/health-partner-policies/medical-policies/clinical-guidelines/...the permission of MCG. MCG has provided a tool that allows CareSource members and prospective members to view relevant MCG guidelines, however you will not be able to print them....
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Welcome
https://www.caresource.com/plans/marketplace/welcome/...provider while you change to in-network providers with your new plan. Call Member Services to get this started. Get Up and Running! When You Are Coming From Another Plan (another...
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