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Make A Payment
https://www.caresource.com/members/tools-resources/make-a-payment/...an express payment at CareSource.com/MPpay No login needed! Enter your name, CareSource ID number and birth date to go straight to the payment page. Pay by phone: Call 1-833-230-2099 and...
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State Hearing and External Review
https://www.caresource.com/members/tools-resources/grievance-appeal/state-hearing-external-review/Administrative Law Hearing Not happy with an internal appeal decision? You may ask for an Administrative Law Hearing. This is the next formal step. It involves you or your representative,...
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Pharmacy
https://www.caresource.com/plans/mihealthlink/benefits-services/pharmacy/...(Coming Soon) Generic vs. Brand Name Drugs It is the policy of HAP CareSource MI Health Link to limit the use of a brand name drug when a generic version...
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COVID-19 Information and Resources
https://www.caresource.com/members/tools-resources/covid19/...worker. The cloth face cover is not a substitute for social distancing. If you’re sick… Call your doctor before you go. You can find your doctor’s name and phone number...
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Updates & Announcements
https://www.caresource.com/providers/tools-resources/updates-announcements/...Provider Education and Training Series 01/14/2026 Telehealth: Updates to the OAC Rule 01/14/2026 PCP Name on Card: What You Need to Know 01/14/2026 December 2025 Policy Updates – REVISION 01/08/2026...
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Provider Resources
https://www.caresource.com/providers/provider-portal/...username and password to remember for both portals. Current users of the HAP Portal can click on the button below to log in on the HAP site. New users to...
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CareSource MyLife FAQs
https://www.caresource.com/about-us/caresource-mylife/caresource-mylife-faqs/Have more questions? Contact Member Services. We are here to help....
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Vendor Compliance FAQ
https://www.caresource.com/about-us/legal/corporate-compliance/vendor-compliance/frequently-asked-questions/The frequently asked questions below are intended to help First Tier, Downstream and Related Entities (FDR) understand and manage their compliance efforts. Please click on the expandable menus below to...
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Utilization Management
https://www.caresource.com/plans/mihealthlink/benefits-services/utilization-management/...also use the website to contact UM during and after normal business hours. If you are contacted by UM staff members, they will identify themselves with their names, titles and...
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Appeals
https://www.caresource.com/members/tools-resources/grievance-appeal/appeal/...Write a letter telling us what you are unhappy about. Please include your first and last name, your member ID number, your address, phone number and any information that helps...
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