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General Plan Information
https://www.caresource.com/plans/marketplace/plan-documents/general-plan-information/...services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers can bill you is your plan’s in-network cost-sharing...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...the health and safety of a member requires that medical records must be submitted under a shorter timeframe, providers are expected to comply with the shorter turnaround time. Providers and...
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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...and providers to get you care. We call these in-network providers. To have your health care services covered by your CareSource plan, you must go to an in-network provider. Use...
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Primary Care Provider Roles & Responsibility
https://www.caresource.com/providers/education/patient-care/pcp-roles-responsibilities/...literacy and other communication needs Governance, Leadership and Workforce Communication and Language Assistance Engagement, Continuous Improvement & Accountability Network providers must ensure that: Members understand that they have access to...
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Claims
https://www.caresource.com/providers/provider-portal/claims/...providers, whether out-of-state or unenrolled providers, who are not active providers on the PNM. Providers can submit an application for screening, enrollment, and credentialing through ODM PNM & Centralized Credentialing...
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Newsletters & Communications
https://www.caresource.com/providers/education/newsletters-communications/...ProviderSource Newsletter Fall 2024 ProviderSource Newsletter Spring 2024 ProviderSource Newsletter Spring 2024 ProviderSource Newsletter NCQA Annual Insert Winter 2023 ProviderSource Newsletter Fall 2023 ProviderSource Newsletter Spring 2023 ProviderSource Newsletter Spring...
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Provider Disputes or Appeals
https://www.caresource.com/providers/provider-portal/appeals/...External Medical Review Providers who disagree with CareSource’s determination on appeal to deny, limit, reduce, suspend, or terminate a covered service for lack of medical necessity may request an External...
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FAQs
https://www.caresource.com/members/education/faqs/...PCP to another provider up to once a month. Or use the Find A Doctor tool to find all providers in our network. Contact Us How can I contact CareSource?...
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Prior Authorization
https://www.caresource.com/providers/provider-portal/prior-authorization/...Non-Participating Providers Prior authorization must be obtained before sending patients to nonparticipating providers, with the following exceptions. Emergency Services All in-patient services require prior authorization. Please call 1-833-230-2101 to obtain...
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COVID-19 Information and Resources
https://www.caresource.com/providers/tools-resources/covid-19-provider-resource-center/The Public Health Emergency (PHE) for COVID-19 has ended. Services like vaccines, treatment, and testing are still available. Some rules changed, stopped, or started again. CareSource continues to watch COVID-19...
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