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Quality Improvement
https://www.caresource.com/members/tools-resources/quality-improvement/...and service Health Outcomes Survey (HOS) to assess patient reported outcomes Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey to measure member satisfaction Other experience and health outcome surveys...
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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...MyHealth: Take a Health Needs Assessment, set up Health Journeys, and learn about healthy living. myStrength: For your emotional health. Learn about stress reduction, meditation, and other tools for mental...
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Mental Health
https://www.caresource.com/members/education/behavioral-health/...you are struggling with a mental health challenge, or just need someone to talk to, we are here to help. Find out more about your mental health benefits. Substance Use...
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Substance Use Disorder
https://www.caresource.com/members/education/behavioral-health/addiction-help/...out more about the program, call us. Substance Use Help If you’re ready to start treatment, we’re here to help. The process can be overwhelming, and we know you’ll have...
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COVID-19 Information and Resources
https://www.caresource.com/members/tools-resources/covid19/...coverage if you do not take action. Visit this page to learn more about your plan. You can find more about covered benefits and services by reviewing your Member Handbook/Evidence...
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False Claims Act
https://www.caresource.com/providers/education/fraud-waste-abuse/false-claims-act/...the government knows or should have known about the illegal conduct, but in no event later than ten years after the illegal activity. Ohio State Law While Ohio has not...
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Forms
https://www.caresource.com/members/tools-resources/forms/...a complaint about a service. CareSource Dual Advantage™ Plus (HMO D-SNP) Grievance Form When you have a complaint about a service. Member Claim Form (Updated 11/14/2024) Use this form to...
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Newsletters & Communications
https://www.caresource.com/providers/education/newsletters-communications/...stay informed about plan news and explore new ways to work with us to improve the lives of our members. In each issue, you may find information about: Provider Portal...
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Prior Authorization
https://www.caresource.com/providers/provider-portal/prior-authorization/...Prior Authorization Ordering physicians must obtain prior authorization for the following outpatient, non-emergent diagnostic imaging procedures: MRI/MRAs CT/CTA scans PET scans Ordering providers can obtain prior authorization from NIA for...
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Six Flu Shot Facts To Know
https://www.caresource.com/members/education/preventive-care/flu-shot-facts/...book a free ride to your visit. FIND OUT MORE Talk to your PCP to find out what if the flu shot is right for you. Don’t have a PCP?...
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