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Where To Get Care
https://www.caresource.com/members/tools-resources/where-to-get-care/...a day, 7 days a week, 365 days a year. The phone number is on your ID card. Our nurses can help you: Decide when self-care, a doctor visit or...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/...the 24-Hour Nurse Advice Line toll-free number located on their ID cards 24 hours a day, 7 days a week, 365 days a year. Interpreter Services CareSource offers onsite sign...
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CareSource MyLife
https://www.caresource.com/members/tools-resources/caresource-mylife/...– right when you need them. Sign Up or Sign in now! Access your member ID card View, share or print your member ID card whenever you need it. Find...
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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...provider’s office staff did not treat you fairly. You are not satisfied with the quality of care you received. CareSource denies a service. CareSource gives partial approval to cover a...
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How and When to File an Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/file-appeal/...All internal appeal requests must have: The covered person’s name and ID number as shown on the ID card The provider’s name The date of the medical service The reason...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/Our Quality Improvement (QI) Program is designed to ensure the organization delivers on all aspects of care delivery for beneficiaries based on their unique needs. We monitor, analyze and identify...
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Mail Order Drugs
https://www.caresource.com/members/tools-resources/find-my-prescriptions/mail-order-drugs/...your account, and click the Request an Rx button on the right side of the home page. Dial the Pharmacy number on the back of your CareSource member ID card,...
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Rights & Responsibilities
https://www.caresource.com/plans/medicaid/plan-documents/rights-responsibilities/...card. Always carry your ID. Show it when getting care. Never let others use your ID card. Tell your county caseworker and CareSource of a change in phone number or...
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Newsletters
https://www.caresource.com/members/education/newsletters/...your mail for a request postcard. It will let you opt-in to get a printed newsletter in the mail. The member newsletter is a great resource of health, wellness and...
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Why Choosing a PCP is Important
https://www.caresource.com/members/tools-resources/why-choosing-a-pcp-is-important/...of your identification document (driver’s license, passport, visa, or birth certificate – confirm with the doctor’s office what they will accept), and your insurance card to your appointment. Find out...
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