A grievance is a formal complaint about us, our providers or the care you get. You or an authorized representative may file a grievance at any time. Call Member Services...

...signing up When you have a reason to change, such as: You want to be on the same plan as a family member, You need care or providers that are...

...Determination Online: Complete the Coverage Determination Request Form online. Call: Member Services Fax or Mail: Download the Coverage Determination Request Form and fax or mail it to us. Fax: 1-877-251-5896...

...at 1-833-230-2099 (TTY: 711). 24-Hour Nurse Advice Line – Members may call any time of the day or night to speak to a registered nurse about health and medical concerns....

...links below: Find A Doctor/Provider, an online search tool to find doctors, hospitals and other providers covered under your plan. . Click on Get Started and fill out your location....

...All internal appeal requests must have: The covered person’s name and ID number as shown on the ID card The provider’s name The date of the medical service The reason...

...to be in the CareSource nework. Make sure the health care providers you plan to use are in the CareSource network. In most cases, CareSource does not pay for charges...

...first line of defense to getting these members needed treatment. CareSource is committed to increasing SUD screening, brief intervention, and referral to treatment (SBIRT) with our providers who see members...

...options. Where To Get Care Care Coordination Care Coordination Get support tailored to you. We can work with you and your providers to coordinate your care. Care Coordination Interactive Health...

...providers; and member rights and responsibilities. To receive all services that our plan must provide. To be treated with dignity and respect. To be afforded privacy and confidentiality in all...