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Provider Disputes or Appeals
https://www.caresource.com/providers/provider-portal/appeals/...submit an expedited appeal. Documentation for Good Cause for late filing of an appeal will be reviewed. An AOR form or equivalent is required for expedited preservice appeals if submitted...
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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...authorized representative must complete the Appointment of Representative form or the Internal Appeal Request form. Return the completed form to us along with your grievance, appeal, or request for an...
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Claims
https://www.caresource.com/providers/provider-portal/claims/...missing information Faster feedback on claim status Minimal staff training or cost Three types of claims may be submitted: Professional medical office claims Institutional claims Instructions for Network Providers: Submitting...
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Become a Participating Provider
https://www.caresource.com/providers/education/become-caresource-provider/...Form to be part of Network in those states. Welcome to our plan. We work with our providers to provide the highest quality of care for our members. We are...
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Contact Us
https://www.caresource.com/providers/contact-us/...Office of the Ombudsman The CareSource Office of the Ombudsman is an independent, neutral department within CareSource that serves the needs of CareSource members, providers and other stakeholders. The Office...
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FAQs
https://www.caresource.com/providers/education/faqs/...is important to verify member eligibility before providing services. Patients must be eligible CareSource® members at the time of service in order for services to be covered. CareSource offers several...
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Part D Prescription Plan Rights
https://www.caresource.com/members/tools-resources/grievance-appeal/part-d-prescription-plan-rights/...If your first appeal is denied or if you disagree with any part of our appeal decision, you can ask for further appeal levels. Grievances This is an official complaint....
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Get Credentialed
https://www.caresource.com/providers/education/become-caresource-provider/get-credentialed/...Login > ProviderProviderProviderProvider Select your appropriate state Click Check Enrollment StatusCheck Enrollment StatusCheck Enrollment StatusCheck Enrollment Status Enter your NPI and Application ID The tool will allow you to review...
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Prior Authorization
https://www.caresource.com/providers/provider-portal/prior-authorization/...or decrease in level of care with CareSource’s Medical Director/Behavioral Health Medical Director or designee within five business days of the notification of the determination. The peer-to-peer process is independent...
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Part C Medical Plan Rights
https://www.caresource.com/members/tools-resources/grievance-appeal/part-c-medical-plan-rights/...decision. There are 5 levels of appeals. Details of these levels can be found in Chapter 9 in sections 8 and 9 of the Evidence of Coverage on our Plan...
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