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Quick Start Guide
https://www.caresource.com/members/tools-resources/quick-start-guide/...Coverage, Schedule of Benefits and Evidence of Coverage (your contract with CareSource). The back of your ID card contains important phone numbers including our vision and fitness benefit partners. Use...
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COVID-19 Information and Resources
https://www.caresource.com/members/tools-resources/covid19/...19 and Changes to your benefits Free home delivery of prescription drugs Get free home delivery of your prescription drugs. Call (800) 456-2112. Getting care through the phone or video...
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Mental Health
https://www.caresource.com/members/education/mental-health/...Links Kids Health MyHealth myStrengthsm Support Groups & Online Communities Mental Health America Substance Abuse and Mental Health Services Administration ((SAMHSA) Behavioral Health Treatment Services Locator Crisis Numbers Call 9-1-1...
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Resources for Pregnant Members
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/resources-for-pregnant-members/...Support International or by calling 1-800-944-4773. The PSI Helpline is a toll-free telephone number anyone can call to get basic information, support and resources. You may also reach Postpartum Support...
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Welcome To CareSource
https://www.caresource.com/welcome-to-caresource/Thank you for choosing us! We want you to be happy with your coverage. We offer a suite of online self-service tools, but you can always call Member Services with...
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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/...and last name, member ID, phone number and any facts that help explain the issue. HAP CareSource G&A P.O. Box 1025 Dayton, OH 45401 Call: Member Services at 1-833-230-2053 (TTY:...
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Transportation
https://www.caresource.com/plans/medicaid/benefits-services/additional-services/transportation/...Paulding, Pickens, Polk, Rabun, Stephens, Towns, Union, Walker, Walton, White, and Whitfield Atlanta Verida Toll free: 1-866-388-9844 Local: 404-209-4000 Fulton, DeKalb, and Gwinnett Central Verida Toll free: 1-888-224-7981 Baldwin, Bibb,...
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Benefits and Services
https://www.caresource.com/plans/marketplace/benefits-services/...can also review our prior authorization list. Services We are here to help you. Your services include: Member Services: Our Member Services representatives are available toll-free to answer your questions...
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State Hearing and External Review
https://www.caresource.com/members/tools-resources/grievance-appeal/state-hearing-external-review/...with the decision. The Administrative Law Judge will make the final decision. We will obey the decision. Do You Need More Help? Please call us at the number below if...
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Quality Improvement
https://www.caresource.com/providers/education/quality-improvement/...Improvement & Accountability Network providers must ensure that: Members understand that they have access to free medical interpreter services in their native language, including Sign Language. No cost TDD/TTY services...
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