Behavioral Health

With the stresses of today’s world, our mental health is as important as our physical health. For this reason, CareSource offers behavioral health as part of your core benefits. This means that you can get counseling and addiction services from your CareSource health plan.

CareSource Covers Services to Help You with Mental Health or Addiction

Whether it’s depression, anxiety, alcohol or drug dependence, we provide treatment and counseling options to help you through difficult times in your life. We believe in recovery. We believe that treatment works. These are just a few of the services we provide to take care of you.

How to Get Help:

Are You Suffering from a Drug or Alcohol Problem? GET HELP NOW

Call Member Services for help in finding a substance use specialist. You don’t need a doctor’s referral or prior approval for most outpatient treatment. CareSource wants to get you on the path to recovery.

Are You Feeling Depressed or Hopeless? GET HELP NOW

If you want to see a mental health professional, you can go to any provider in our network. You don’t need a doctor’s referral or prior approval for most outpatient treatment. We can help you find a provider close to you. Call Member Services for help finding a provider that is right for you.

Find a Provider

In our Find a Doctor/Provider tool you will find a variety of health professionals including marriage and family therapists, substance use counselors, social workers, community mental health centers and more. If you don’t see the help you need, call Member Services.

If you have a Care Manager, give him or her a call. A Care Manager can help you find the resources you need to be healthy. If you don’t have a Care Manager, do you want to request one? Talk with your doctor or call Member Services.

Not sure what to do? Call one of our qualified registered nurses at CareSource24®, our 24-Hour Nurse Advice Line:

1-866-206-0701 (TTY: 711)

If you feel you are in a crisis or in an emergency situation, call 911.


ADV-WebPlanDocs/Benefits(WV2020)-0775
WV-EXCM-0775
WVOIC Approved 10/16/2019

Last updated 10/23/2019