...returning calls regarding UM issues. Staff members are available to accept collect calls regarding UM issues. Staff members are accessible to callers who have questions about the UM process. In...

...to the Member Handbook for a list of covered services. You can also ask your care coordinator or call Member Services to have a printed copy of the member handbook...

...get a bill from a provider for more than the amount the EOB shows as your responsibility, or that shows incorrect information, please call Member Services at 1-833-230-2099 (TTY: 711)....

...needs care right away, an Urgent Care Clinic may be a good choice. If you need to get urgent care, you can: Call your PCP for advice. Call CareSource24, our...

...Call if you or someone else is: Thinking of suicide or hurting themselves Having a mental health crisis Need to talk to someone now? Call the 24-Hour Nurse Advice Line...

...more information, or call the Fraud Hotline: 1-937-531-2300 and follow the prompts for reporting fraud. You can also call Member Services at 1-833-230-2099 and tell the representative that you want...

...help you follow up with your PCP. Important: When you call, have your CareSource member ID number ready. You’ll need to answer a few questions. They’ll call you back, often...

...is called generic substitution. Members and providers can expect the generic to produce the same effect and have the same safety profile as the brand name drug. If a brand...

...call Member Services if you have any questions. You may also write to us at: CareSource Attention: GA Member Appeals P.O. Box 1947 Dayton, OH 45401 Call us if you...

...answered by our Utilization Management department. If calling after regular business hours, the call will be answered by CareSource24®, our Nurse Advice Line. Advanced Imaging Prior Authorization Ordering physicians must...