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Grievance and Appeal
https://www.caresource.com/members/tools-resources/grievance-appeal/mih Let us know if you are unhappy or do not agree with a decision made by us or our providers. We want to make it right. Please call Member...
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File a Grievance
https://www.caresource.com/members/tools-resources/grievance-appeal/file-grievance/...1947 Dayton, OH 45401 Call Member Services to file a grievance by phone. Call us to set up a meeting to talk about the grievance in person. Additional Help If...
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Substance Use Disorder
https://www.caresource.com/plans/marketplace/benefits-services/behavioral-health/substance-use-disorder/...Care Manager, give them a call. If you would like to find out about the Care Management program, call 1-833-230-2037 to talk with a Care Management team member from 8...
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Mental Health
https://www.caresource.com/members/education/mental-health/...9-8-8 to reach a crisis counselor with the 988 Suicide and Crisis Lifeline. You can call 24 hours a day, 7 days a week. You may also call the Behavioral...
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Fraud, Waste & Abuse
https://www.caresource.com/members/tools-resources/fraud-waste-abuse/...not be able to call you back for more information. We will only call you back if we need more information. Your report will be kept confidential to the extent...
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LGBTQ+ Health Care Resources
https://www.caresource.com/members/education/lgbtq-resources/...and those who love them. Trans Lifeline Call 1-877-565-8860. Call Monday through Friday, 1-9 p.m. ET. This hotline is run by and for trans people. There is also support and...
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Care And Disease Management
https://www.caresource.com/providers/education/patient-care/care-management-disease-management/...it easier for members to manage their care. If you know of a member who may benefit from the Care Management program, please call us at 1-844-679-7867. View the Care...
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After Pregnancy
https://www.caresource.com/members/education/pregnancy/after-pregnancy/...child or pregnancy ends. You can also call your local Division of Family Resources (DFR) at 1-800-403-0864. When to Call the Doctor You should call your doctor about your postpartum...
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Request Patient Services
https://www.caresource.com/providers/tools-resources/request-patient-services/...have questions about their health or where to get care, our 24-Hour Nurse Advice Line provides around-the-clock access to a caring and experienced staff of registered nurses. Members can call...
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Multi-Factor Authentication
https://www.caresource.com/multi-factor-authentication/...called Multi-Factor Authentication (MFA), and this process will be implemented for all new and existing users who register and log in to the Provider Portal. This page explains what it...
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